

The Money Store - Chicago, IL
Chicago, IL

The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
9 AM to 1 PM
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Amazing advice and service.
Reply from Bruce Bufe
January 19th, 2026 09:31 PM
I appreciate your feedback, Violet. I'm glad to hear that you found my advice and service helpful. If you ever need anything in the future, don't hesitate to reach out. Thank you again for your review!
All the best,
Bruce
The process can be overwhelming and I often have a lot of questions and thankfully I get responses whenever I send an email or text to help clarify some issues.
Reply from Bruce Bufe
January 16th, 2026 08:47 PM
I'm glad to know that my communication has been helpful during the process, Claudine. I understand that navigating these matters can be overwhelming, and I'm always here to assist with any questions you might have. Feel free to reach out anytime—I’m...
read more
Craig and his team were awesome throughout the whole process! I highly recommed recommend them if you are buying a home!
Reply from Craig Achtzehn
January 15th, 2026 05:17 PM
Thanks EA! It was great working with you again!
When I contacted Bruce for a pre-approval, he got it to me right away. As things moved forward, Bruce and his team (Mary, Riki) explained everything while moving things along at a quick pace. The app was easy to use in conjunction with emails...
read more
Reply from Bruce Bufe
December 26th, 2025 03:16 PM
Hi Steve!I'm glad to hear that your experience was smooth and efficient. Thank you for highlighting the efforts of both me and my team members, Mary and Riki. Keeping communication clear and timely is very important to me, and I'm pleased that...
read more
Bruce and the team are right on target with information. very helpful answering questions in a fast manor . I have a lot of confidence in their presentartions and the acuracy of there information.
Outstanding
Reply from Bruce Bufe
December 16th, 2025 03:33 PM
I'm glad to hear that you found the information I provided helpful, Charlie. It's important to me that your questions are answered promptly and accurately. Your confidence in my work means a lot. Should you need anything further, I'm here to...
read more
Bruce is very communlocative and thorough He looks out for his customers' best interest
Reply from Bruce Bufe
December 10th, 2025 10:40 PM
I appreciate your feedback, Tammy. It's important for me to ensure that communication is clear and that my clients feel confident throughout the process. Looking out for your best interests is always a priority for me. Thank you for taking...
read more
We have used Craig for multiple purchases and refis. He is the best.
Reply from Craig Achtzehn
November 28th, 2025 01:44 PM
Thanks Ian! We think the same of you!
Bruce is great to work with--a kind, knowledgeable, and communicative person.
Reply from Bruce Bufe
December 10th, 2025 10:40 PM
I appreciate your feedback, Devin. It's great to hear that you found my approach accommodating and informative. Communication is a priority for me, and I'm glad it made a positive impact on your experience. If there's anything you need in the...
read more
The high speed service of my loan from start to finish. We closed and completed the loan in 21 days. The cash to close was surprising and unexpectedly high as I expected to pay substantially under 1k though that was not the case. Be sure to...
read more
Reply from Craig Achtzehn
January 15th, 2026 05:20 PM
Thanks for taking the time to leave a review, Will. We’re glad the speed and 21-day close stood out.Cash to close is often misunderstood because it includes third-party items like taxes, insurance, escrows, and prepaid interest that are set...
read more
Bruce's straight to the point, no BS approach; A great deal and easy communication whenever I had questions
Reply from Bruce Bufe
November 5th, 2025 09:27 PM
I appreciate your feedback, Mike! I strive to be straightforward and provide clear communication throughout the process, so I'm glad to hear you found it effective. It's always my goal to ensure the best experience for my clients. Thank you...
read more
31–40 of 1497
About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.