The Money Store - Chicago, IL
Chicago, IL
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Sat
9 AM to 1 PM(Open now)
Sun
closed
Mon
9 AM to 5 PM
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Reviews from Web
Craig Communicated well. Glad we got the deal for the Cook's taken care of.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thank you, Steve, for your feedback. I'm happy to hear that you're satisfied with our communication and the deal we got for the Cook's. We at New American Funding strive to provide the best service to our clients. The 5-star rating means a...
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Craig was great at NAF the whole experience was smooth and streamlined. Would recommend Craig to any friends or associates to use for their home buying and mortgage.
Reply from Owner
April 28th, 2025 06:56 PM
Jamie - Thrilled to hear that your experience was smooth and streamlined. It was a pleasure assisting you, and I sincerely appreciate your recommendation to friends and associates.
Craig made the mortgage process and experience very smooth and streamlined. We always knew where we were at in the process.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
I wasn't super involved in the process. My husband was so my responses are random. I couldn't ignore your emails anymore about answering your survey. :) His responses should count.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Craig was always accessible and answered all questions we had. It was a super easy process with him and the team. I would recommend Craig to anyone!
Reply from Owner
April 28th, 2025 06:57 PM
Thanks Travis! Was great working with a great client like yourself!
Craig was always accessible and answered all questions we had. It was a super easy process with him and the team.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Communication was the easiest I've had in all of my 44 yrs as a real estate broker. Tracie was the best also. Never had any issues with anything the entire process. Highly recommend Craig and Tracie to my clients and other realtors as well!...
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Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Hi Cathy, thank you so much for your 5-star review! I'm thrilled to hear that you found our communication easy and seamless. It's always our goal to provide the best service to our clients and I'm glad we were able to do that for you. Your...
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Craig Achtzehn has received a review with 5 star rating from Sean S
Reply from Owner
April 28th, 2025 06:55 PM
I'm thrilled to hear that you had a positive experience, Sean. It was a pleasure assisting you, and I truly appreciate your feedback. If you have any further questions or need assistance in the future, feel free to reach out.
Everyone was perfect.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Craig was always available to answer my questions. Emails from all members of the team were timely and clear.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.