The Money Store - Chicago, IL
Chicago, IL
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Sat
9 AM to 1 PM(Open now)
Sun
closed
Mon
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
All team members I worked with responded quickly to all my questions. I had no issues with updates and everyone was very helpful.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Easy to use. Communication. Timely responses. Helpful.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The entire process was much simpler and quicker than we ever imagined! And we were able to close early!
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
We highly recommend working with Craig Achtzehn at New American Funding. He and his team made the daunting task of buying a new home after 19 years seem effortless. The process was easy; nothing was a problem for them. Thanks, Craig!
Reply from Owner
April 28th, 2025 06:56 PM
Diana - I'm thrilled to hear that your home-buying experience was seamless and that I could assist you in making the process effortless. Thank you for your kind words and recommendation. It was a pleasure working with you.
I trust Craig to provide the best advice. He did everything he could to meet our changing timelines and made it easy for us to sign and upload document. Also, Tracie kept us on track and helped explain the process very well.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
for
INCREDIBLE LOAN OFFICER WITH AMAZING CUSTOMER SERVICE! ALWAYS RESPONDS AND ALWAYS READY TO HELP.
for
EASY TO GET THINGS LOADED, FAST AND IMMEDIATE COMMUNICATION, FUNDING DONE QUICKLY AND EARLY.
Convenient, efficient, reasonable time frame of execution. "Painless" comes to mind, which isn't what I expected given the standard experience for mortgage financing of any kind.
Reply from Owner
April 28th, 2025 06:58 PM
"Painless" is a great compliment in the mortgage process, and I'm glad I could help make it that way for you. Thank you for your kind words and for choosing The Money Store.
Convenient, efficient, reasonable time frame of execution
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Great communication, responsiveness and understanding of our needs.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
121–130 of 1497
About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.