Texarkana, TX
A Higher Standard of Lending
Texarkana, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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Reviews from Web
Thorough, friendly, knowledgeable and most of all kept us in the loop. Highly recommended
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Amy answered all our questions, never hesitated to provide us with any support we needed throughout the house buying process. Thank you Amy!
Reply from Amy Jones
August 2nd, 2024 09:21 PM
Thrilled to hear about your positive experience, Kelsey! It was my pleasure to guide you through your home buying journey. I'm always here to help you and to answer any questions you may have. Thanks for choosing Highlands Residential Mortgage,...
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Amy is simply the best. The SAVED this deal and helped my my buyer get into his first home!
Reply from Amy Jones
August 2nd, 2024 09:21 PM
Thank you so much for your generous review, Becca! I'm glad I could help your buyer secure his first home. It's always my goal to ensure the best outcome for my clients. I appreciate your trust in Highlands Residential Mortgage, Ltd., and I...
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Always answered phone evev after hours. Super helpful.
Reply from Amy Jones
July 30th, 2024 08:51 PM
Thank you so much for your thoughtful review, Robert. I'm glad to hear that you appreciated my availability outside of regular working hours. I strive to provide the best service possible for clients at Highlands Residential Mortgage, Ltd.,...
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It was really good working with Amy. She took care of all the small details to be sure this loan with close . I highly recommend her. Jim Mounts
Reply from Amy Jones
July 30th, 2024 08:51 PM
I'm truly delighted to hear your positive feedback, Jim! Your satisfaction is my top priority, so it's wonderful to know that you felt well taken care of during your experience with Highlands Residential Mortgage, Ltd. I aim to handle all the...
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Sabrena and Geneva were such a pleasure to work with! It was easy from the very beginning all the way to closing!!! I highly recommend using them!!!
Reply from Sabrena Hughes
July 26th, 2024 04:05 AM
Thank you so much for your 5-Star review, Ashley! I'm thrilled to hear my team and I were able to make your experience an easy and enjoyable one. I sure enjoyed working with you. I feel like I've known you forever! Your high recommendation...
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As a first time home buyer , I failed to see what was supposed to be so stressful about it. This teams efficiency got me what I wanted with no issues.
Reply from Sabrena Hughes
July 26th, 2024 04:07 AM
Thank you for your wonderful feedback, Tiffin! I'm thrilled to know that me and my team at Highlands Residential Mortgage, Ltd. could provide you with a seamless experience during your first home purchase. We will continue striving to maintain...
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Easy, with lots of communication.
Reply from Sabrena Hughes
July 26th, 2024 04:09 AM
Thank you for your positive review, Tim. I'm pleased to hear that you found the process easy and appreciated the communication! We strive for complete customer satisfaction, and your feedback is a testament to that. We look forward to serving...
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I can’t believe it… but in less than 5 years, This is our second time working with Sabrena. While her support staff had changed, Sabrena and her team are just wonderful to work with! Sabrena is just so professional, very attentive and kind,...
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Reply from Sabrena Hughes
July 26th, 2024 04:12 AM
Thank you for your glowing review, Lily! I'm thrilled to hear that your experience was positive. Your feedback is invaluable and greatly appreciated. It's great to know that our team's professionalism and attentiveness met your expectations!...
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Sabrena and her team were excellent. All questions were answered and in a timely manner. It did not matter the time or day, Sabrena and her team were quick to respond. They are very knowledgeable. Sabrena took the time to explain every form...
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Reply from Sabrena Hughes
July 26th, 2024 04:27 AM
Thank you for the 5-Star review, Court. I'm thrilled to hear that you had a satisfying experience with me & my team. Your positive feedback is a testament to our commitment to providing an efficient, knowledgeable, and responsive service. It's...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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