

Texarkana, TX
A Higher Standard of Lending
Texarkana, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Sabrena is the absolute best
Reply from Sabrena Hughes
May 4th, 2025 10:23 AM
Thank you, David, for your wonderful feedback. I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd.
Dear Sabrena and Tiffany,I wanted to take a moment to thank you both for your professionalism and kindness throughout this process. Your patience, helpfulness, and upbeat attitudes made a real difference, and I truly appreciate the support...
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Reply from Sabrena Hughes
May 4th, 2025 01:28 AM
I'm delighted to hear that our professionalism and kindness made a real difference in your experience. It was a pleasure to assist you, and I appreciate your kind words. We strive to provide a supportive atmosphere, and I'm glad Tiffany and...
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As first time home buyers, this process was very new and kind of scary, but Amy reassured us and answered the many questions we had. I would 100% reccomend Amy to anyone buying a house in the near future! She made the process so easy! It is...
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Reply from Amy Jones
April 30th, 2025 09:42 PM
I'm thrilled to hear that your first-time home buying experience was smooth and reassuring. It was a pleasure to assist you, and I truly appreciate your kind recommendation. Thank you for your trust and for recognizing my passion for helping...
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Great customer service and very pleasant to work with.
Reply from Sabrena Hughes
May 1st, 2025 04:10 PM
I'm thrilled to hear that you had a positive experience with our customer service, Tiffany. It was a pleasure working with you, and I appreciate your kind words. If there's anything more I can assist you with, please feel free to reach out.
Geneva and Sabrena were on top of things throughout the whole process. I felt like they were on my team and as a first time homebuyer, obtaining a loan can be a scary process, but I felt I was in good hands the whole time!
Reply from Sabrena Hughes
May 1st, 2025 12:43 PM
I'm thrilled to hear that you felt supported throughout the homebuying process. It was a pleasure working alongside Geneva to assist you in obtaining your loan. Thank you for trusting us with this important milestone.
Amy Jones is awesome. She was very professional and kept us informed and the closing went very smooth.
Reply from Amy Jones
April 24th, 2025 09:30 PM
I'm thrilled to hear that you had a smooth closing experience. It was a pleasure working with you and keeping you informed throughout the process. Thank you for your kind words and trust in Highlands Residential Mortgage, Ltd.
Easy communication anytime I had questions or concerns
Reply from Sabrena Hughes
April 24th, 2025 02:59 PM
I'm glad to hear that communication was easy throughout the process. It was a pleasure assisting you, and I'm here anytime you have further questions or concerns.
Sabrina was the most helpful person throughout my entire homebuying procedd
Reply from Sabrena Hughes
April 22nd, 2025 01:50 PM
I'm thrilled to hear that I could assist you effectively during your homebuying process. It was a pleasure working with you, and I'm grateful for your kind words.
The entire process was very smooth and easy. The team was amazing and their communication with us was exceptional.
Reply from Sabrena Hughes
April 22nd, 2025 12:28 PM
I'm thrilled to hear that the process was smooth and easy for you. It was a pleasure working with you, and I appreciate your kind words about our team's communication. Thank you for your feedback!
Sabrena and Geneva are the best! 5 stars for always going above and beyond! They are the best at communication and keeping all parties informed!
Reply from Sabrena Hughes
April 22nd, 2025 02:24 AM
I'm thrilled to hear that you had such a positive experience with both Geneva and me. We strive to provide excellent communication and support throughout the process. Thank you for your kind words and the 5-star rating!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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