Texarkana, TX
A Higher Standard of Lending
Texarkana, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Follow-up and communication .
Reply from Amy Jones
August 12th, 2025 06:44 PM
I appreciate your feedback, Cheryl. Keeping the lines of communication open and ensuring prompt follow-up are priorities for me, so I'm glad to see that reflected in your experience. If there's anything more I can assist you with, don't hesitate...
read more
Thanks for the fight
Reply from Sabrena Hughes
August 14th, 2025 12:49 PM
Glen, I'm glad to hear from you, though I admit I'm a bit puzzled by your comment. If there's more you’d like to share about your experience or if there's anything specific you need help with, please feel free to reach out. I'm here to assist...
read more
Everything went smoothly and your team was so nice and caring. You made me feel like family, not a business transaction.
Reply from Sabrena Hughes
August 12th, 2025 11:11 AM
Elisheba, I'm grateful for your warm words. I'm truly pleased to hear that you felt a sense of family throughout the process. Ensuring that everything goes smoothly and that you feel genuinely supported is very important to me. If you have...
read more
for
Learned alot about the home buying process.
Reply from Amy Jones
August 12th, 2025 10:27 AM
I'm glad to hear that you gained valuable insights during the home buying process, Nicholas. It's important to me that you felt informed and supported every step of the way. If you have any more questions or need further guidance in the future,...
read more
Sabrena was super helpful with giving us all the up front information needed in order to purchase our first home. Not only was she super hepful and informative during the whole process, but she was great at giving her suggestions so that we...
read more
Reply from Sabrena Hughes
August 8th, 2025 07:08 PM
Brooklyn, thank you for sharing your experience. I'm really glad to know that the information and suggestions I provided made a difference as you purchased your first home. It's important to me that you feel informed and confident in your decisions....
read more
FAST. KNOWLEDGEABLE. HELPFUL. NICE. A pleasure all around. This was the first home buying experience that was NOT stressful. Unbelievable service. Prompt. Just fantastic. Will be calling her next time
Reply from Sabrena Hughes
August 5th, 2025 08:15 PM
Vanessa, thank you for your enthusiastic review. I'm glad to know that your home buying experience was positive and stress-free. It's rewarding to hear that I could provide the support and service you needed. I'm looking forward to assisting...
read more
for
Amy is truyly unmatched in the Texarkana market area.
Reply from Amy Jones
August 1st, 2025 01:19 PM
Thank you, Summer, for such a wonderful compliment. I truly appreciate your kind words and am grateful that you recognize my work in the Texarkana market. It's always my aim to provide the best possible service, and your feedback is very encouraging....
read more
for
Purchasing a home is not a pleasant experience, however Amy did a great job making herself available for any questions I had and made the experience as easy and painless as possible. Thanks for everything Amy!
Reply from Amy Jones
July 31st, 2025 09:12 PM
I'm glad to hear that I could help make the home purchasing process a bit easier for you. It's important to me to be accessible and supportive, and I'm pleased to know that it made a difference in your experience. Thank you for your kind words,...
read more
Very responsive, always looking out for the customer not just her bottom line. Sabrena and her team made me feel like I was dealing with family not strangers. Highly recommend.
Reply from Sabrena Hughes
July 31st, 2025 04:49 PM
Justin, thank you for your kind words. I'm really pleased to hear that you felt taken care of throughout the process. It's important to me that you experience a genuine and supportive relationship, just like family would provide. I appreciate...
read more
We had a great experience working with Sabrena and team and high recommend them for your mortgage needs.
Reply from Sabrena Hughes
July 31st, 2025 11:11 AM
Rebecca, thank you so much for your kind words. I'm delighted to hear that you had a great experience working with me and the team. It's always my goal to provide the best service possible and I'm thrilled that you would highly recommend us...
read more
271–280 of 1242
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
