Texarkana, TX
A Higher Standard of Lending
Texarkana, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Good and quick feedback
Reply from Amy Jones
September 19th, 2025 02:16 PM
I'm glad to hear that you appreciated the feedback, Tristan. Providing timely and helpful information is important to me. If there's anything else you need assistance with, please don't hesitate to get in touch. Thank you for your review!
Sabrena and team are THE BEST! Such a great experience.
Reply from Sabrena Hughes
September 18th, 2025 11:11 PM
It's encouraging to hear that you had a positive experience, Ashley. I'm grateful for your kind words about my team and the service we provided. If you have any more feedback or need further assistance, please feel free to reach out.
To work more with the people more .
Reply from Sabrena Hughes
September 17th, 2025 11:30 AM
I appreciate your feedback, Matthew. If there's any way I can improve my collaboration or support during your next experience, please let me know. I'm here to assist with any questions or needs you may have.
Easy comunication, very nice employees, and the process was super quick.
Reply from Sabrena Hughes
September 14th, 2025 10:38 PM
I’m pleased to learn that the communication was straightforward and that you found the team approachable. Speeding up the process without compromising on quality is always a key goal. Should you have any more questions or need assistance in...
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Sebrena and her team were very helpful and created a very personable and transparent experience. They explained everything in great detail and made sure we felt comfortable with all of the information we were receiving.
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Reply from Sabrena Hughes
September 12th, 2025 06:24 PM
It's reassuring to know that you found the process both transparent and comfortable, Kaitlyn. Ensuring you understood all the details is a priority for me. If any further questions arise, feel free to reach out anytime.
The communication & response time was excellent, any questions we had was answered in detail so that we understand everything . Over all our experience was great, and truly enjoyed working with everyone who helped us with this process!
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Reply from Sabrena Hughes
September 11th, 2025 08:16 PM
Lauren, it’s wonderful to know that the communication met your expectations and helped clarify everything during the process. I'm glad you had a great experience and enjoyed working with everyone involved. If there's anything more I can do...
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Sabrena and team are extremely fast and will answer any questions about the process that you may not know. They made the process feel easy!
Reply from Sabrena Hughes
September 11th, 2025 04:17 PM
Joseph, I'm grateful for your feedback. It's nice to hear that you found the process smooth and that I could help answer your questions. If there’s anything else you need or any more questions come up, feel free to get in touch.
Sabrena and her team are very upbeat, exciting, and pleasant people to work with. They communicated very well through step of the process via text, calling, & emails. They were always so responsive and in depth with any questions I had. I would...
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Reply from Sabrena Hughes
September 11th, 2025 11:34 AM
Alexcia, I'm glad to hear that you found working with me and my team to be a positive experience. Strong communication is something I strive for, and I'm pleased it contributed to your satisfaction. If you ever have more questions or need further...
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Amy is who made it GREAT !! She went above and beyond to get my husband and I through the process of our new home purchase. She even called us after she had her new baby to check if we needed anything.
Reply from Amy Jones
September 6th, 2025 03:07 PM
I'm truly touched by your kind words, Gennie. It was my pleasure to assist you and your husband with your new home purchase. I'm glad to know that my support made a positive impact on your experience. If there's anything else I can help you...
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She pays attention to every detail and keeps everyone informed.
Reply from Amy Jones
September 8th, 2025 02:14 PM
It's great to know that my attention to detail and communication efforts made an impact, Charles. Keeping everyone informed throughout the process is a priority of mine. If you ever have more questions or need further assistance, I'm here to...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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