Texarkana, TX
A Higher Standard of Lending
Texarkana, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Amy explained any questions we had and made the overall experience less stressful.
Reply from Amy Jones
February 25th, 2026 02:25 PM
I'm very pleased to know that I could help clarify your questions and reduce the stress of the process, Lexy. It's important to me that you felt supported throughout. If there's anything else you need or if more questions arise, please feel...
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The entire process was seamless. She kept me informed all the way and always answers the messages and texts very
Reply from Amy Cummings
February 25th, 2026 02:26 PM
I'm glad to hear that the process was seamless for you, Susan. Keeping you informed and being responsive to messages is something I prioritize. If you have any more questions or need assistance in the future, please feel free to reach out.
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She always on it
Reply from Amy Jones
February 24th, 2026 04:03 PM
I appreciate your feedback, Von. It's important to me to stay proactive, and I'm glad that was evident in your experience. If you have any more questions or need further assistance, feel free to get in touch.
Sabrena is awesome! She closed quick and watched rates for days to lock us in with the best possible. Would recommend.
Reply from Sabrena Hughes
February 26th, 2026 04:25 PM
Samuel, I appreciate your kind words. I'm glad I could assist you by closing swiftly and securing the best rates possible. Your recommendation means a lot to me. If there's anything more I can do for you in the future, feel free to get in touch....
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Sabrina was prompt, answered all questions right away. She was always there when we needed her!
Reply from Sabrena Hughes
February 26th, 2026 03:52 PM
Nicole, thank you for sharing your experience. I'm pleased to know that my responsiveness met your needs throughout the process. I'm committed to being there when you need assistance, so if there's anything else I can do for you, just let me...
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Sabrena did a great job communicating with the buyers and even directly with the listing agent when Seller required documentation was needed.
Reply from Sabrena Hughes
February 24th, 2026 02:52 PM
It's great to know that my communication efforts were helpful throughout the process, Kacey. Working closely with both the buyers and the listing agent is something I take seriously, especially when it comes to ensuring all necessary documentation...
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I felt like I was updated every step of the way. Buying a house is SCARY but working with the team made it a very pleasant experience. I loved working with them!
Reply from Sabrena Hughes
February 16th, 2026 02:31 PM
I'm glad to hear that the process felt reassuring for you, Jada. Buying a house can indeed be daunting, and my goal is to make it as smooth and pleasant as possible. I appreciate you sharing your positive experience, and it was wonderful working...
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Sabrena and her team made everything go smooth as silk. Great communication and very fast response to any questions or concerns we had. Thanks again, they're a 10, and definitely recommend!
Reply from Sabrena Hughes
February 13th, 2026 08:57 PM
I appreciate your feedback, William. It’s great to hear that the communication was effective and you felt well-supported throughout the process. Your recommendation truly means a lot to me, and I'm grateful for the chance to work with you....
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Amy is Amazing! My clients always say how she makes eveything go so smoothly!! She's the best. She will guide you to taking the right steps to purchase your new home!
Reply from Amy Jones
February 4th, 2026 04:01 PM
I'm grateful for your positive feedback, Connie. Hearing that your clients have smooth experiences and feel well-guided means a lot to me. Helping them take the right steps in purchasing their new homes is always my goal. Thank you for sharing...
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First time homebuyer. Great experience overall
Reply from Sabrena Hughes
February 5th, 2026 09:24 PM
I'm pleased to hear that your first homebuying experience went well, Ryan. It's important to me to make the process as smooth as possible for my clients. If you have any questions or need assistance in the future, I'm here to help.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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