Suncrest Branch, Morgantown, WV
Morgantown, WV
More than 100 years ago, we began assisting the people of our communities with financial services and products. We started out small and our growth has been steady, stable and measured over the years. We changed with the times, embracing te... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Jane made our entire loan process a breeze! She guided us every step of the way and stayed on top of everything so that we could even close early. 10/10 Mortgage Specialist!
Reply from Jane Haines
March 3rd, 2026 02:05 PM
Thank you for sharing your experience, Brynn. Navigating the loan process smoothly and effectively is a priority for me, and I'm pleased that we were able to close earlier than expected. If you need any further assistance or have more questions...
read more
for
Jane is great to work with and very knowledgeable on the subject matter . She made the process very easy
Reply from Jane Haines
March 3rd, 2026 02:05 PM
I appreciate your kind feedback, Freddie. Ensuring a smooth and informed experience is always my goal, and it's reassuring to know that my knowledge was helpful to you. If you need any further assistance, please don't hesitate to get in touch....
read more
for
Great communication.
Easy to work with.
Reply from Major Myers
March 3rd, 2026 02:20 PM
I’m grateful for your positive feedback, Paul. It's great to know that my communication met your expectations and that you found working with me to be straightforward. Should you have any further questions or need assistance, please feel free...
read more
for
Jane and Harry were great to work with!
Reply from Jane Haines
March 3rd, 2026 02:47 PM
David, I'm glad to hear that you enjoyed working with both Harry and me. Providing a supportive and collaborative experience is always my aim. If you have any more needs or questions, please reach out anytime.
for
Jane was pleasant and very accommodating to work with on my home loan with Clear Mountain Bank. Thank you Jane, Ed
Reply from Jane Haines
March 3rd, 2026 07:49 PM
Thank you, Edward, for your kind words. I'm pleased to know that my approach made a positive impact on your home loan process. If you ever need further assistance or have questions in the future, feel free to reach out.
for
Suncrest Branch
Suncrest Branch has received a review with 5 star rating from Davonna L
for
Suncrest Branch
Suncrest Branch has received a review with 5 star rating from Jennifer C
for
Suncrest Branch
Suncrest Branch has received a review with 5 star rating from David L
for
Better communication with the customer. Started the loan process in May and never heard back. Had to restart the loan process over.
Reply from Major Myers
February 16th, 2026 03:36 PM
Thank you for sharing your experience, Kitty. I apologize for the communication gap during your loan process. I understand how important timely updates are and regret the inconvenience caused by needing to restart. Please feel free to contact...
read more
for
Suncrest Branch
calls never returned, emails never sent and poor customer service.
21–30 of 346
About
More than 100 years ago, we began assisting the people of our communities with financial services and products. We started out small and our growth has been steady, stable and measured over the years. We changed with the times, embracing technology and trends, but only if those changes facilitated better products and services for our customers.
Take a trip back into time and chart the beginning and the growth of the financial institution that is now Clear Mountain Bank.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Clear Mountain Bank is an Equal Housing Lender. Member FDIC. NMLS ID #523098.
Loans are subject to credit approval. Not all applicants will qualify.
Additional terms, conditions, and restrictions may apply.