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5.0
SFTP
W
William K
Morgantown, WV
Posted on February 26th, 2024 05:59 PM
Jane was exceptional in all ways during my loan process. She answered every question that I had promptly and efficiently and in a friendly, understanding way. I will recommend Jane HIGHLY to anyone in need of a mortgage. She was GREAT!
Reply from Jane Haines
February 29th, 2024 06:05 PM
I enjoyed working with you. Thanks for the great feedback.
5.0
SFTP
M
Mariano D
Morgantown, WV
Posted on February 17th, 2024 04:12 PM
Outstanding customer service.
Reply from Jane Haines
February 20th, 2024 04:14 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
SFTP
J
John T
Morgantown, WV
Posted on January 14th, 2024 05:41 PM
She was very quick to respond to my concerns and questions. Her encouragement and reassurance was extremely notable . Her and her team were very responsive, receptive and thorough! I appreciate all that you do and did for me !
Reply from Jane Haines
January 17th, 2024 05:42 PM
I really appreciate the feedback and am looking forward to working with you again.
5.0
SFTP
J
John G
Friendsville, MD
Posted on October 30th, 2023 09:28 PM
Jane stayed in contact with me and was easy to reach by phone and text messages.
Reply from Jane Haines
November 2nd, 2023 09:30 PM
It was great working with you. Thanks again for putting your trust in us.
5.0
SFTP
J
Jacob E
Monticello, IL
Posted on September 7th, 2023 05:01 PM
This is our second home purchase using Jane. She has always been great with communication and makes the purchasing process very seamless. I would highly recommend using Jane if you are looking for a great lender, with some of the best rates...
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Reply from Jane Haines
September 27th, 2023 03:14 AM
It was great working with you. Thanks again for putting your trust in us.
5.0
SFTP
A
Alan M
Morgantown, WV
Posted on August 4th, 2023 12:53 PM
Jane was incredible to work with! She was extremely knowledgeable and helpful!
Reply from Jane Haines
September 27th, 2023 03:14 AM
It was great working with you. Thanks again for putting your trust in us.
5.0
SFTP
S
Sunilkanth B
Morgantown, WV
Posted on June 8th, 2023 11:38 PM
Though we approached many online and in house banks because of my J1 Visa and non residential status we couldn't able to get housing loan. We appreciate Mrs. Jane who came up with a program which made us to buy our dream home in US. Thank you...
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Reply from Jane Haines
September 27th, 2023 03:14 AM
I really appreciate the feedback and am looking forward to working with you again.
3.16
SFTP
J
Josh M
Morgantown, WV
Posted on June 6th, 2023 07:56 PM
Buying our first house, we really need more hand holding and communication. Felt like we were communicated with on a “need to know” basis and just sort of passed off at the end. Was pretty unnerving with it being our first and home and it all...
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Reply from Jane Haines
September 27th, 2023 03:14 AM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
5.0
SFTP
K
Kristy L
Waynesburg, PA
Posted on November 3rd, 2022 02:45 PM
Quick response and knowledgable staff
5.0
SFTP
E
Erskine M
Morgantown, WV
Posted on November 1st, 2022 09:51 PM
Everything except a few final pieces of paper was completed digitally. Jane and her team were very responsive throughout the process.

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