Ruoff Mortgage - Stow, OH
Stow, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
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Ruoff Mortgage - Stow
Great experience.Christi was extremely helpful and very knowledgeable !
Reply from
July 29th, 2023 12:00 AM
Hi, Dan. We appreciate the rating and are glad we could provide you with a positive experience!
Everything went really well.
Reply from Michael Shannon, Ruoff Mortgage
September 17th, 2024 02:50 PM
Thank you, Ashley.
for
Ruoff Mortgage - Stow
I had a wonderful team supporting me on my very 1st home buying experience the Ruoff family gave me the support I needed to make my dream home a reality, they worked hard and continually from the beginning all the way to the sweet sound of...
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Reply from Owner
June 27th, 2023 12:10 PM
Greetings Kenneth,Thank you for taking the time to leave such a wonderful review about your experience with Ruoff Mortgage. We are thrilled to have been a part of making your dream home a reality and are proud to have been able to support you...
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Ruoff Mortgage - Stow
Christi was amazing. Quick to respond and knowledgeable about the process, rates, fees. I will definitely be using Christi for more transactions in the future.
Reply from Owner
June 26th, 2023 12:29 PM
Greetings Jonna,Thank you so much for taking the time to leave a review for Ruoff Mortgage and for giving us a 5-star rating! We're thrilled to hear that Christi provided you with an amazing experience. Thank you again for choosing Ruoff Mortgage...
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for
Ruoff Mortgage - Stow
The process went well and Michael Shannon, the loan officer was very helpful and knowledgeable. It just took a little longer than anticipated but it is understandable under the market circumstances.
Reply from Owner
June 22nd, 2023 12:29 PM
Greetings Romulo,Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that the process went well with Michael Shannon as your loan officer. We apologize for any delays you may have experienced,...
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A lot of miscommunication. Stated I wanted to put 30% down. During the day before closing, the loan officer changed it to 25% without my knowledge.
He was very patient with us. Quick to answers any questions we had and took the time to explain everything. He went above and beyond and got us exactly what we needed.
Reply from Michael Shannon, Ruoff Mortgage
September 17th, 2024 02:50 PM
Thank you, Mackenzie. It was my pleasure to help you with your purchase and I hope you love your new home!
Great team to work with would highly recommend to family & friends
for
Ruoff Mortgage - Stow
Ruoff Mortgage - Stow has received a review with 5 star rating from Jeffry B
Reply from Owner
June 9th, 2023 08:07 AM
Hi, Jeffry. Thank you for taking the time to rate us!
Michael did a great job understanding my situation and replied to emails and messages promptly. The only points I would say can be improved are the time that took for the closing was longer than expected and I almost lost the seller due to...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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