

Ruoff Mortgage - Stow, OH
Stow, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Ruoff Mortgage - Stow has received a review with 5 star rating from Patty G
Reply from Owner
April 5th, 2024 04:13 PM
Hi, Patty. Thanks for the stars rating!
Terrible loan provider. They cost me thousands and my payment went up 32% without warning!They had two loan officers quit when I was buying my house, and the timeline was impacted so badly from their mismanagement of my loan that I almost lost...
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Reply from
April 29th, 2024 12:00 AM
Thank you for your Google review Mr. Schultz, and please know we at Ruoff take your comments seriously. Upon seeing your review, we have been trying to contact you to discuss your concerns with you. We also sent you a detailed email with specifics...
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Terrible loan provider. They cost me thousands and my payment went up 32% without warning!They had two loan officers quit when I was buying my house, and the timeline was impacted so badly from their mismanagement of my loan that I almost lost...
read more
Reply from Owner
March 29th, 2024 05:19 PM
Thank you for your Google review Mr. Schultz, and please know we at Ruoff take your comments seriously. Upon seeing your review, we have been trying to contact you to discuss your concerns with you. We also sent you a detailed email with specifics...
read more
I highly recommend Michael Shannon to anyone in need of mortgage services. His responsiveness, attention to detail, and dedication to his clients truly sets him apart. I wouldn't hesitate to work with Michael again in the future
Reply from Michael Shannon
May 7th, 2024 01:44 PM
I appreciate the kind review, Kelly, it means a lot. It was a pleasure to assist you with your mortgage needs and I look forward to the opportunity to work with you again in the future. Thank you for choosing us and for your willingness to...
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I wish I could have participated in a first time buyer program that actually helps with down payment. I also think that the “we will pay your bills at closing” should not be a stipulation… I was doing awesome paying my own bills on time (not...
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My loan officer Del Lekan was very professional. He explained everything to me in detail. If there was something that I didn't understand he made certain that I did. Just a wonderful experience. Highly recommend!!!
My husband and I have hectic schedules and there were so many times where we weren’t able to get things done via computer and Mike went above and beyond to help us. Especially when I had trouble making documents PDFs he was able to meet us...
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Reply from Michael Shannon | NMLS# 1452143 | R...
March 8th, 2024 05:09 PM
Thanks Maritza, It was a pleasure helping the two of you. I hope you enjoy the new home!
Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from LeighAnn T
Reply from Owner
September 17th, 2024 03:11 PM
Thank you, LeighAnn
The attention to detail and care about my unique and challenging situation
Reply from Michael Shannon
May 7th, 2024 01:45 PM
Thanks, LeighAnn. I hope you are enjoying your new home!
Michael helped my fiancé and I find our first home. He made the mortage process incredibly easy, and even found time to answer questions for other parts of the home buying process. Michael made our first mortage a pleasant experience and I...
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Reply from Michael Shannon | NMLS# 1452143 | R...
March 8th, 2024 05:10 PM
I'm glad the process was easy for you. Congratulations on the home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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