Ruoff Mortgage - Stow, OH
Stow, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Great communication helped me understand every step
Reply from Michael Shannon
June 9th, 2025 03:38 PM
I'm thrilled to hear that you found the communication clear and helpful throughout the process. It was a pleasure assisting you at every step. Thank you for choosing Ruoff Mortgage!
Mike was easy to work with and gave us the best options for us from the beginning and really helped inform us in a process we knew nothing about as first time home buyers. It was a very positive experience for us!
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Reply from Michael Shannon
June 7th, 2025 03:22 PM
I'm thrilled to hear that your experience as first-time home buyers was so positive. It was my pleasure to work with you and provide options tailored to your needs. Thank you for your kind words and for choosing Ruoff Mortgage.
Mike Shannon closed a purchase loan for me on an investment property in Ohio. He did a fantastic job making for a smooth and quick process. His rat* was competitive too, which is paramount! Highly recommend!
Reply from Michael Shannon, Ruoff Mortgage
September 17th, 2025 07:14 PM
Thank you for the review. Happy to hear you were happy with the service and the rate!
Mike Shannon swooped in to take over for another lender who lost mu trust in the process. Mike proved forthcoming - he was honest, a clear communicator, and expeditious. I would happily work with Mike again the the future!
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Reply from Michael Shannon, Ruoff Mortgage
December 15th, 2025 04:21 PM
Hi Jana,
I'm grateful you gave me chance and I'm happy that were happy with the change. I'm always here if you need anything.
I appreciated the constant communication and response time.
Reply from Del Lekan, Ruoff Mortgage
July 14th, 2025 10:59 PM
It was my pleasure helping you buy your first home, Scott! I've found communication is the key to a successful transaction and I'm glad you were pleased with my efforts to answer your questions promptly, even well after normal business hours....
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Wonderful customer service
Reply from Del Lekan
May 13th, 2025 07:07 PM
I'm thrilled to hear that you were satisfied with the customer service, Paul. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your kind words!
for
Vic Yefremenko, Ruoff Mortgage NMLS# 162878
Victor was great. Stayed in constant contact, answered all my questions and was able to close on the house within a couple weeks. Being a first time homebuyer, he made everything easy for me. Will recommend him to anyone i know looking for...
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Reply from Owner
August 14th, 2025 12:00 AM
Your excellent credit and years of hard work have truly paid off. Congratulations on your achievements, and best wishes for continued success!
Del gave me my first mortgage in 1994. He was just as professional and awesome to work with today as he was back then. He made the loan process easy and stress-free for me. I would highly recommend him to anyone who is purchasing a new home...
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Reply from Del Lekan, Ruoff Mortgage
April 25th, 2025 03:11 PM
No greater gratification for me than you returning for your loan to buy another home, Denise! I'm thrilled to hear that your experience was easy and stress-free, that is the goal! It was a pleasure assisting you, and I appreciate your recommendation....
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Mike was quick to communicate anytime new imformation was needed from me He also was great answering questions that I had or would quickly get back to me when he had to go to other people for answers The whole process went very smoothly
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Reply from Michael Shannon, Ruoff Mortgage
April 18th, 2025 12:30 PM
Glad to hear you were happy with the process. Thank you for the review.
Everything that was in the survey
Reply from Michael Shannon
April 18th, 2025 12:30 PM
Thank you, Bruce
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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