

Ruoff Mortgage - Stow, OH
Stow, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Not applicable
Reply from Michael Shannon, Ruoff Mortgage
September 17th, 2025 07:12 PM
Thank you, Matt
Communication
Reply from Michael Shannon
August 14th, 2025 03:16 PM
Thanks for your review, Constance. Communication is key in what I do, so I'm pleased that it stood out to you. If there's anything more you need or additional questions arise, don't hesitate to reach out.
Michael was extremely helpful and responsive throughout the entire process. He consistently kept me updated on the status of the loan issue, ensuring I was never left in the dark. Additionally, the online website portal was very user-friendly,...
read more
Reply from Michael Shannon, Ruoff Mortgage
September 17th, 2025 07:11 PM
Hi Bryan
Glad you were happy with the process and our online applications. Enjoy the new home!
Michael was great at communicating every step of the loan process he made the whole process easy!
Reply from Michael Shannon
July 31st, 2025 06:51 PM
I'm glad to hear that you found the communication throughout the loan process helpful, Jessica. Making things easy and transparent for you is always my priority, so I'm happy it had a positive impact on your experience. If you have any other...
read more
Del was fantastic to work with! He is extremely knowledgeable in the industry and very proactive. He was on top of everything during the entire process and was very helpful in guiding us since this was our first time buying a home.
Reply from Owner
September 17th, 2025 09:07 PM
I truly appreciate your feedback, Lindsay! Thanks to you and Neil for allowing me to assist you in buying your first home!! I'm glad to know that my guidance was helpful during your first home-buying experience, and my proactive approach delivered...
read more
Del was extremely knowledgable and on top of everything during the whole process. He took care of everything for us and was great to work with!
Reply from Del Lekan
July 30th, 2025 03:02 AM
Thank you, Lindsay, for sharing your experience. I'm so glad to hear that you found my support knowledgeable and that everything went smoothly throughout the process. It was my pleasure to handle the details for you. If there's anything else...
read more
Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Hannah R
Reply from Owner
September 17th, 2025 09:13 PM
Thank you, Hannah!
del and Jim were phenomenal to work with! so helpful and easy to talk to
Reply from Del Lekan
July 29th, 2025 04:01 PM
Thank you for your kind words, Hannah. I'm delighted to hear that you found working with Jim and me to be a positive experience. It's important to me that our interactions are both helpful and comfortable. If there's anything else you need,...
read more
Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Ryan M
Reply from Owner
September 17th, 2025 09:09 PM
Thanks so much, Ryan!!
Communication and explaining everything very thoroughly
Reply from Del Lekan
July 28th, 2025 04:11 PM
I'm pleased to hear that you appreciated the thorough communication and explanations, Ryan. Making sure all details are clearly understood is a priority for me, and I'm glad it made a positive impact on your experience with Ruoff Mortgage....
read more
171–180 of 665
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us