Ruoff Mortgage - Stow, OH
Stow, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Del and his team worked diligently to make our purchase go as smoothly as it did. He went above and beyond keeping us in the loop of every step and patiently explain every detail. We loved how even after the purchase was completed, he called...
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Reply from Del Lekan
October 13th, 2025 06:04 PM
Charles, I greatly appreciate your kind words. It's rewarding to hear that the effort put into keeping you informed and comfortable throughout the process made a positive impact. Staying connected even after closing is important to me, and...
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Michael works the schedule of an on-call doctor to make sure everything is going to plan. It's refreshing to work with a professional and I wish this level of service was more widely available in other aspects of life! I've bought multiple...
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Reply from Owner
December 15th, 2025 04:19 PM
Haha... not quite doctor hours, but i do what I can. I always appreciate repeat business and I'm happy to do whatever I can to make it easy on you. I hope you enjoy the new place.
Michael works like an on-call doctor to make sure everything is going to plan. It's refreshing to work with a professional and I wish this level of service was more widely available in other aspects of life!
Reply from Michael Shannon, Ruoff Mortgage
December 15th, 2025 04:19 PM
Thank you!
Very helpful, talked me through a lot of steps. Communication is excellent returned every call and email I sent.
Reply from Owner
December 15th, 2025 04:20 PM
Thank you, Philly. You were great to work with and I'm happy you were happy with the service. Enjoy the new place.
This is my second home purchase with Del Lekan as my loan officer. Excellent communication and service. Thank you Del for making our dream come true.
The team communication and the easy of portal.
Reply from Del Lekan
October 1st, 2025 01:22 PM
It sounds like you found the communication and the portal access to be beneficial. I'm pleased that these aspects added value to your experience. If there's anything more you'd like to discuss or any further assistance you need, I'm here to...
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for
Vic Yefremenko, Ruoff Mortgage NMLS# 162878
Working with Victor was the best decision my Fiancé and I made when purchasing our first home. He made the mortgage process seamless and efficient, having us clear to close in just 10 days; a true testament to his expertise and dedication to...
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Reply from Owner
November 24th, 2025 12:00 AM
Hello to you, Energizer Bunny! Your patience and drive are truly remarkable. I believe that adjusting your search and finding a home closer to family and friends was the best decision for both of you. I still smile thinking about some of the...
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Communication was amazing! Service was exceptional! Overall experience was definitely 10 stars! Loved dealing with the team! What highly recommend to everyone!
Communication was amazing! Service was exceptional! Overall experience was definitely 10 stars! Loved dealing with the team! What highly recommend to everyone!
Reply from Del Lekan
September 30th, 2025 01:08 PM
It's wonderful to hear how positive your experience was with the communication and service. I'm glad my efforts contributed to such a favorable experience for you. If you ever need further assistance or have questions in the future, feel free...
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Mike always returned my call or emails quickly
He was very patient with me as I am Computer illeterate and got me through this process
Reply from Michael Shannon, Ruoff Mortgage
September 17th, 2025 07:10 PM
Hi Philly, thank you for the kind review. I was happy to help you through the process. I hope you love the new place.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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