New American Funding - Saint Louis, MO

Saint Louis, MO

4.92

(11,809)

Mortgage

Mortgage Loan Officer

Contact Info

(314) 274-6312

Saint Louis, MO

https://www.newamericanfunding.com/branches/st-louis-olive

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4.92

(11,809)

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5 Star

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Always there if we had any questions. Straight forward process, didn't feel like we had to jump hoops. Well oiled machine.

Reply from New American Funding - Tom Sinak

April 3rd, 2025 03:45 PM

I'm glad to hear that the process felt straightforward and seamless for you. It was a pleasure assisting you, and I appreciate your kind words about my responsiveness. Thank you for choosing New American Funding.

New American Funding - Brittany Helfin has received a review with 5 star rating from Ethan S

Always answered quickly when i had questions and made the home buying process very easy.

Reply from Brittany Helfin

April 12th, 2025 09:43 PM

I'm thrilled to hear that I could assist in making your home buying process easy and that your questions were answered promptly. Thank you for your kind words and for choosing New American Funding.

Personable staff with quick response.

Reply from Brandon Moore

April 12th, 2025 02:15 PM

I'm pleased to hear that you found our staff personable and our response time quick. It was a pleasure assisting you, and I appreciate your kind words.

N/A for today

Reply from Jimmy Brewer

April 12th, 2025 02:05 PM

We appreciate your feedback. If there's anything specific we can assist with, please let us know.

Julie was willing to answer any question we had and patient with us.

Reply from New American Funding - Julie Stern

April 1st, 2025 07:01 PM

Jacob, it was a pleasure to work with you and Emily on the purchase of your new home. You ask all the right questions and quickly learned the mortgage loan process. You and Emily made first time home buying look easy. Enjoy your new home! Best,...

I thought it was fine. I didn't know it wasn't memorable.

Reply from Tom Sinak

April 3rd, 2025 03:47 PM

Thank you for your feedback, Joseph. I strive to make every client experience both positive and memorable. If there are any specific aspects you feel could be improved or if there's anything further I can assist you with, please let me know....

The communication between everyone was very fast and helpful. I put everyone under a little bit of a time crunch and they pulled through for me to purchase my new home in time. I'm super happy with service I received

Reply from Chris Boehm

April 10th, 2025 02:05 PM

I'm thrilled to hear that you were satisfied with the fast and helpful communication during your home purchase process. It was a pleasure assisting you, and I'm glad we could meet your timeline needs. Thank you for your positive feedback.

Internal communication needs to improve; there were too many peopel invovled at different points with no clear understanding who was doing what and why I was providing documentation to who; I provided documentation to one person only to have...

Reply from Nisaa El-Hasan

April 10th, 2025 05:35 AM

We appreciate your detailed feedback, Molly. We apologize for the issues you experienced with communication and the documentation process. Your comments highlight areas for improvement, and we are committed to addressing these challenges. We...

Great, very communicative and easy to contact at any point

Reply from Julie Stern

April 9th, 2025 05:50 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Central Standard Time (CST)

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