New American Funding - Saint Louis, MO

Saint Louis, MO

4.92

(11,804)

Mortgage

Mortgage Loan Officer

Contact Info

(314) 274-6312

Saint Louis, MO

https://www.newamericanfunding.com/branches/st-louis-olive

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4.92

(11,804)

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New American Funding - Mike Bertarelli has received a review with 5 star rating from Alicia B

Reply from Owner

December 6th, 2025 02:07 AM

I appreciate your positive rating, Alicia. If there's anything further I can assist you with, feel free to reach out.

Jason broke things down to make it easier to understand and was helpful at every step of the way

Reply from Mike Bertarelli

October 31st, 2025 02:05 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

New American Funding - Saint Louis, MO has received a review with 5 star rating from Lance M

The team was very knowledgeable and helpful with the process.

Reply from New American Funding - Nisaa El-Has...

October 21st, 2025 01:13 PM

It's great to know that you found the process knowledgeable and helpful, Lance. I am glad that I could assist you effectively. Thank you for your feedback!

The professional experience was inclusive of the following details: Diverse communication methods and descriptions, transparency, coaching, encouraging and supportive behavior and character. Quality service consistency, with superb follow through....

Reply from New American Funding - Nisaa El-Has...

October 20th, 2025 01:14 PM

I'm grateful for your detailed feedback, Qiana. It’s encouraging to know that you appreciated the diverse communication and supportive atmosphere throughout the process. Your insights into our approach reflect exactly what I strive to deliver,...

As usual Nisaa was great to work with. Her proffessionalism is top notch. A very smooth transaction was had with no hiccups on her end.

Reply from New American Funding - Nisaa El-Has...

October 20th, 2025 01:15 PM

Todd, thank you for sharing your experience. I'm glad to know that everything went smoothly and that you found my professionalism up to your expectations. It was great working with you once again.

Clear communication for all parties would have avoided delays. It was not a good expirience, but I got everthing I needed out of it, so I'm not mad. Just should have been a smoother process.

Reply from Joel Farrell

October 29th, 2025 05:59 PM

I understand your frustration with the communication issues that led to delays, Katie. It's important to me that each process feels seamless, and I apologize for any inconvenience you experienced. I'm glad you were able to get everything you...

Quick easy and helped me get the best deal

Reply from Mike Bertarelli

October 28th, 2025 02:22 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Never met with the processor

Reply from Cole Trowbridge

November 14th, 2025 06:12 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Todd Connaway and Amy Boing were very knowledgeable; which showed during the loan process.

Reply from Todd Connaway

October 28th, 2025 06:08 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Central Standard Time (CST)

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