Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Communication and ease of doing business
Reply from Nicholas Boucher, Ruoff Mortgage
October 7th, 2025 01:55 PM
I appreciate your feedback, Jennifer. I'm glad you found the communication and the process straightforward. If there's anything more I can assist with, feel free to get in touch.
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Nate Delagrange, Ruoff Mortgage
Nate was very timely and efficient when it came to our loan process. I was glad he was able to guide us to make informed decisions and even helped with first time homebuyers programs to help us save money at closing!
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Reply from Nate Delagrange
October 14th, 2025 03:04 PM
Roberto, it's great to hear that you found my guidance timely and efficient during your loan process. I'm pleased that I could support you in making informed decisions and assist with first-time homebuyer programs. If any additional questions...
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I wish I could have started my new job after the move was done, really put a hardship on me and my family having a 2 hour drive to work and 2 hours back home. Also wish they weren't so noisy with other things that didn't involve the loan, I...
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Reply from Brenda Hermes, Ruoff Mortgage
October 3rd, 2025 05:26 PM
Thank you Robert for your review and your comments. I totally understand your frustration, and I'm sorry we had to ask you for so much. Alot of it was new to me also as these requirements change so quickly. However, I am very appreciative of...
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Kim and Anicia really went above what anyone else would to get me to closing on my preferred day!! They are the best!
Reply from Owner
November 24th, 2025 08:37 PM
It's great to hear that Anicia and I were able to meet your timing needs, Katie. Ensuring you closed on your preferred day was important to us. If you ever have more questions or need assistance in the future, I'm here to help. Thanks for entrusting...
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Kim and Anicia really went above what anyone else would to get me to closing on my preferred day!! They are the best!
Reply from Kim Arnos, Ruoff Mortgage
October 13th, 2025 04:16 PM
I'm happy to hear that you felt both Anicia and I went the extra mile to meet your closing date, Kathryne. Your feedback means a lot, and I'm glad we could support you in this process. Should you have any questions or need further assistance,...
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Nicholas was dynamite! Top-notch A1, he will lead you through the process from start to end.I really liked their app. It helps save time when you do closing work paperwork. I will always recommend and go with Ruoff and Nicholas they are the...
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Reply from Owner
October 7th, 2025 02:02 PM
Your enthusiastic words, David, really stand out. I'm glad to hear that the process felt streamlined and that the app was a helpful tool during closing. Your recommendation means a lot to me. If there's anything more I can do for you, feel...
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As a first-time home buyer, I was quite nervous, but the Ruoff team was wonderful to work with and was there for me throughout the entire process. Thank you!
Reply from Larry Dickey Jr.
October 12th, 2025 02:29 PM
I understand how nerve-wracking buying a home for the first time can be, Gretchen. I'm glad to hear that you felt supported throughout the process. If you ever have more questions or need assistance in the future, don't hesitate to reach out....
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Nick was excellent and always communicated everything perfectly clear and quickly. Being first time homeowners having someone like Nick on our side really reduced the stress of the whole process.
Reply from Nicholas Boucher, Ruoff Mortgage
October 7th, 2025 02:01 PM
I'm pleased to hear that the communication was clear and efficient for you as first-time homeowners, Keefer. Reducing stress during such an important process is something I strive for, and I'm glad it made a positive impact. If you ever have...
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Kevin was extremely helpful in the whole process, always making sure to clearly explain what my next steps were in the process
Reply from Kevin Pritchard, Ruoff Mortgage
September 30th, 2025 04:45 PM
Thanks Reece. Congrats on your new home. Let me know if you have any questions.
Larry knows what he's doing and Is very skilled! Enjoy working with people who are simply good at what they do!
Reply from Larry Dickey Jr.
October 14th, 2025 11:27 PM
I'm pleased to hear that you found working with me enjoyable, Joshua. It means a lot to know that my skills met your expectations. If you have any further questions or need assistance in the future, feel free to get in touch.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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