

Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
He explained everything in detail and what I didn't understand he broke down for me.
Reply from Joel Scheer
November 13th, 2025 04:10 PM
I'm grateful for your feedback, Justin. It's essential to me that all aspects of the process are clear and understandable, and I'm glad I could help make things easier for you. If you have any more questions or need further clarification in...
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I just personally think that Gayle Passovoy did everything excellent. She was very easy to work with and got things done in a very timely manner.
Reply from Gayle Passovoy, Ruoff Mortgage
November 2nd, 2025 08:02 PM
Matt, thank you for the kind words ! I certainly appreciate working with people who provide everything we ask for and go over and above with communicating during the loan process, whether it's a refinance or a purchase. The best thing is to...
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First time purchasing real estate and she walked me through everything and explained everything in ways I could understand
Reply from Gayle Passovoy, Ruoff Mortgage
November 2nd, 2025 08:08 PM
Thanks so much for the 5 on my survey - "I strive for a 5" and could not have done it without your awesome help ! You are one of those I'll never forget since we met face to face at the start, making the process start off with attention to...
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Nicholas Boucher, Ruoff Mortgage has received a review with 5 star rating from Jose R
Reply from Owner
November 11th, 2025 05:12 PM
I appreciate your five-star rating, Jose. If there's anything more I can assist you with, please feel free to reach out. I hope you both enjoy your new home!
Got me to where I wanted to be no matter what!
Reply from Nicholas Boucher, Ruoff Mortgage
October 28th, 2025 05:39 PM
It's great to hear that you reached your desired outcome, Jose. Helping you achieve your goals is always my top priority. Should you need any further assistance or have more questions, I'm here to support you! Thank you for your trust and I...
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Excellent communication, awesome service
Reply from Nicholas Boucher, Ruoff Mortgage
October 24th, 2025 04:30 PM
I truly appreciate your kind words, Mike. It was a pleasure to help you and Deb again, thank you for continuing to trust me for your mortgage needs! It's great to know that the communication and service met your expectations. If you need any...
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Kevin will go above and beyond for his customers. He is patient, knowledgeable, and will go the extra mile. I would recommend him to anyone
Reply from Owner
October 24th, 2025 11:50 AM
Thanks Nick, if you have any questions, please let me know.
Kevin Pritchard did an upstanding job. Was patient with me. On top of everything. Ruoff technology is very good and easy to use as well
Reply from Kevin Pritchard
November 2nd, 2025 11:24 PM
I appreciate your feedback, Nicholas. I'm glad to hear you found the technology easy to use and that I could be patient and attentive throughout the process. If there's anything more I can help with, feel free to reach out. Thank you for taking...
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Larry Dickey Jr., Ruoff Mortgage has received a review with 5 star rating from Spencer S
Reply from Owner
March 26th, 2026 03:27 PM
Thanks Spencer!
excellent job would definitely use again in the future.
Reply from Larry Dickey Jr., Ruoff Mortgage
March 26th, 2026 03:27 PM
Spencer, your feedback is much appreciated. I'm glad to hear about your positive experience, and I look forward to the opportunity to assist you again in the future. If you have any questions or need further assistance, feel free to contact...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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