Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Keep use up to date on things as soon as was available.
Reply from Joel Scheer, Ruoff Mortgage
August 25th, 2026 05:08 PM
Deborah, I appreciate your feedback and the high marks you provided in your reply. If there's anything else I can assist with, please feel free to reach out. Wishing you all the best!
Brenda was very communicative and quick with responses. My husband and I were very impressed with how seamless the process was. We loved work with Brenda! She is great at work she does!
Reply from Brenda Hermes
September 3rd, 2026 03:07 PM
Mikal, I appreciate your kind words about my communication and responsiveness. I'm happy to hear that you and your husband found the process seamless. It was wonderful working with you both!
was on point and on time regarding everything about our mortgage process. She communicated well and often. Explained everything thoroughly and asked if we had any questions along the way. We would definitely recommend Kim to anyone who needs...
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Reply from Kim Arnos
September 2nd, 2026 08:57 PM
Jeffrey, I appreciate your wonderful feedback. I'm glad to hear that my communication and thorough explanations made your mortgage process smooth. It's great to know you would recommend me, and I'm thankful for your trust in my services after...
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her and process e processhad a few twists and turns along the way in our loan and she was able to quickly navigate the process and had a smooth closing. She was always available and responsive when we had questions. I would recomnd her to anyone...
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Reply from Kim Arnos
September 2nd, 2026 05:19 PM
Mary, I appreciate your kind feedback. I'm glad I could help navigate the twists and turns of the loan process and ensure a smooth closing for you. Thank you for recommending me to others in the market for a mortgage.
Brenda was always quick to respond with any questions or concerns we might've had throughout the process . As first time homebuyers it was important that we knew how the process worked. She always made sure we did and was efficient and getting...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Callie C
Reply from Owner
August 25th, 2026 05:04 PM
Callie, thank you for the 5-star rating. I'm glad to know you had a positive experience with Ruoff Mortgage.
The communication was wonderful and he always made reassurance and made sure we understood everything about buying our first home and was easy to get ahold of
Reply from Joel Scheer, Ruoff Mortgage
August 25th, 2026 05:02 PM
Mya, I'm glad to hear that the communication was wonderful and that you felt reassured during your first home-buying experience. Ensuring clarity and being accessible are important to me, and I'm pleased that it made a positive difference for...
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Kim was an incredible person to work with. She helped me purchase my first home and I knew nothing about the process. Kim was very knowledgeable and was great at communicating the process to me. She was quick to respond to my questions and...
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Reply from Owner
August 31st, 2026 01:52 PM
Brian, thank you for your kind words. I'm pleased to hear that I could assist you effectively in purchasing your first home and make the process clearer for you. It was great to be there to answer your questions quickly and guide you through...
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It was pleasant working with Nick, he was knowledgeable and thorough, fast and easy process.
Reply from Owner
August 31st, 2026 02:01 PM
I'm grateful for your kind words. I'm glad to hear that you found the process fast and easy, and that my knowledge was helpful to you. If you need any further assistance, feel free to reach out.
it was pleasant working with Nick, he was knowledgeable and thorough, fast and easy process.
Reply from Nicholas Boucher, Ruoff Mortgage
August 19th, 2026 02:40 PM
I'm grateful for your kind words, Chinh. It's nice to know that you found the process fast and easy. If you ever need assistance in the future, please don't hesitate to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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