Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Nicholas Boucher, Ruoff Mortgage has received a review with 5 star rating from Chance H
Reply from Owner
January 12th, 2026 01:23 AM
I appreciate the positive rating, Chance. If you ever have more to discuss or need further assistance, feel free to reach out, and let me know if I can ever help any friends or family!
Nicholas was always communicating with me about updates and how my process was going. He was very easy to work with and did not add any unwanted stress in the process.
Reply from Nicholas Boucher, Ruoff Mortgage
January 12th, 2026 01:24 AM
I'm happy to hear that my communication approach kept you informed and comfortable throughout the process, Chance. It’s important to me that the experience is as smooth and stress-free as possible. If you have any future questions or need assistance...
read more
We've re-financed and taken many new mortgages in the past thirty-five years of corporate life. This was, by far, the best experience thanks to Lavonte and the Ruoff team!
Reply from Lavonte Robinson, Ruoff Mortgage
January 10th, 2026 08:35 PM
Hi Todd! Thank you for sharing your experience! It was a pleasure to work with you and Michelle during this re-finance! Thank you both for being great!
Nicholas Boucher, Ruoff Mortgage has received a review with 5 star rating from Lisa S
Reply from Owner
January 12th, 2026 01:25 AM
I appreciate your positive rating, and repeat business, Lisa. I hope you continue to love your home and if there's anything I can help with in the future, please don't hesitate to reach out!
smooth process
Reply from Nicholas Boucher, Ruoff Mortgage
January 12th, 2026 01:24 AM
I'm glad to hear the process was smooth for you. If there's anything more you need or any questions you have, feel free to let me know, I'm always here to help you or any friends or family!
Lavonte and Vanessa rocked. Great communication, patience and customer service. Best mortgage process we've ever had.
Reply from Lavonte Robinson, Ruoff Mortgage
January 7th, 2026 01:09 AM
Hi Michelle! It was a pleasure working with you. So many people give us praise but without your help getting us what we needed in a timely manner, we could not have done this without you! Thank you!
Nick made the experience very clear and easy.
Reply from Nicholas Boucher, Ruoff Mortgage
January 7th, 2026 05:52 PM
Thanks Aaron-for being a valued repeat customer and neighbor! I am always here to help any friends or family that might need help!
Made life easy
Reply from Chris Ruoff
January 12th, 2026 04:10 PM
I'm pleased to know that I could make things easy for you, Nikki. If you ever have more questions or need further assistance in the future, feel free to reach out at any time.
We were up against the clock. Kevin said he'd have mortgage closed in 7 days and he came thru. Would recommend Kevin to anybody. Communicated very well.
Reply from Kevin Pritchard, Ruoff Mortgage
December 31st, 2025 02:10 PM
Thanks Scott. You guys were great to work with, enjoy your new home.
Nic made the first time home buying process a breeze for us. He communicated throughly and knew exactly how to help us through our process. Couldn’t recommend him enough!
Reply from Owner
January 6th, 2026 07:20 PM
I'm pleased to hear that your first home buying experience was smooth and well-supported, Jada. It's important to me that the process feels manageable and clear for you. Thank you for your high recommendation. If you have any future questions...
read more
411–420 of 2108
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us