Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Quick responses and knowledgeable staff
This was my very first house buying experience , but not my partners. Brendan still included me, and walked me through the whole process. He was ready to answer all the silly little questions anytime i I had them! He made the whole process...
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Reply from Brendan Morris, Ruoff Mortgage
July 10th, 2026 03:35 PM
Thank you for the awesome review, Samantha!
Chris was helpful and responsive. Very easy to work with, he made prompt responses and clear explainations.
Reply from Chris Ruoff
July 17th, 2026 05:50 PM
I'm thankful for your feedback, Diana. It's nice to know that my responsiveness and clear explanations made the process easy for you. If there's anything else you need, please feel free to reach out.
The communication was great and all my questions were answered everytime I had them
Best loan officer in Northeast Indiana. The only guy you want.
Reply from Owner
July 8th, 2026 12:35 PM
Cam! Thanks Brother! Wishing you and the family a bunch of joy and happiness in that beautiful new home!
My loan officer Lavonte went above and beyond to be highly communicative, highly accessible, and incredibly friendly. This was a For Sale By Owner sale, which I had never done before. Lavonte made the process easier than my previous traditional...
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Reply from Lavonte Robinson, Ruoff Mortgage
July 7th, 2026 12:13 PM
Cameron! Thank you so much for the amazing review! It was truly a pleasure helping you through your For Sale By Owner purchase.FSBO transactions can feel a little intimidating if you've never been through one before, so I'm grateful you trusted...
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Communication was excellent. We worked with Brenda years ago and found this experience as wonderful as the last. She was always willing to answer our calls over the weekends and evenings when needed.
Reply from Brenda Hermes, Ruoff Mortgage
July 7th, 2026 01:24 PM
Luke,
It was such a pleasure to see and work with you and Michelle! I certainly appreciate your loyalty to me and to Ruoff. I know you will enjoy your new home! Hope to see you again!
Sincerely,
Brenda
Joel was absolutely amazing throughout our entire loan process. He was always quick to respond, kept us informed every step of the way, and made sure we understood everything from start to finish. He made what could have been a stressful experience...
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Reply from Owner
July 17th, 2026 03:08 PM
Jordan, I'm pleased to know that you felt supported and well-informed throughout your loan process. It's important to me that everything feels smooth and easy for my clients. Thank you for your kind words and for considering recommending me...
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Joel was absolutely amazing throughout our entire loan process. He was always quick to respond, kept us informed every step of the way, and made sure we understood everything from start to finish. He made what could have been a stressful experience...
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Reply from Joel Scheer
July 17th, 2026 04:20 PM
Jordan, I'm grateful for your kind words and am happy to hear that you felt well-supported throughout the loan process. Ensuring a smooth and easy experience is always my goal. Thank you for your recommendation, and if you ever need assistance...
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This was my 3rd time purchasing a house and the smoothest by a mile. Brendan was so knowledgable and helpful. Ruoff's Loan Butler is great at keeping you informed on where you are at all times in the loan process.
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Reply from Brendan Morris, Ruoff Mortgage
July 6th, 2026 03:58 PM
Alyssa, I love hearing that! Thank you for the feedback and taking the time to let us know how we did! Congratulations on your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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