

Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
There was up-to-date information. Nick was very helpful. Thank you!
Reply from Nicholas Boucher
November 1st, 2024 03:19 PM
I'm thrilled to hear your positive feedback, Japhet! It's always my priority to keep my clients informed and provide them with the best possible service. I'm glad to know that you found my assistance helpful. If you have any more queries or...
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Nicholas Boucher, Ruoff Mortgage has received a review with 5 star rating from Toby
Reply from Owner
May 29th, 2023 04:19 PM
Hi, Toby's. Thank you very much for your rating! We are glad you had a pleasant experience.
Nick was very quick to answer any questions I had. Some that didn't even pertain to the mortgage.
He made sure things were completed before being needed so we weren't rushing at the last minute.
Reply from Nicholas Boucher
October 31st, 2024 11:40 PM
I'm really glad to hear that you found our service helpful, Toby! Making sure things run smoothly and efficiently is always a top priority, and it's great to know that this made your experience better. Please don't hesitate to reach out with...
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Janeen Miller handled all of the 'problem' situations and kept me informed throughout the process. Janeen was my security blanket. She makes all of this painless. Thanks Janeen and Larry
Reply from Larry Dickey Jr.
October 31st, 2024 09:22 PM
I'm really glad to hear about your positive experience, Bruce! It's always our goal at Ruoff Mortgage to make the process as smooth as possible. I'm also pleased to hear that Janeen was able to provide you with the support you needed throughout...
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Gayle was communicative and understood my needs!
Reply from Gayle Passovoy, Ruoff Mortgage
October 21st, 2024 04:54 PM
I'm very happy to hear that you've had a positive experience with us here at Ruoff Mortgage! It was a pleasure understanding and catering to your needs. I really like to work with goal-oriented people like you who know just how to reach those...
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Thank you again for a great experience
Reply from Chris Ruoff, Ruoff Mortgage
October 22nd, 2024 09:04 PM
Thank you for your positive review David. It was great meeting you and being able to help you with your new home.
Kevin and his team worked at amazing pace. I think the whole process took only a week. All questions were answered in a timely manner. Closing was a breeze with Ruoff on your side!
Reply from Kevin Pritchard, Ruoff Mortgage
October 21st, 2024 04:08 PM
Thanks Piercen, now let the building begin.
Very attentive and fast! Kevin was knowledgeable about the underwriting process and gave me a heads up on anything he thought they would ask so I could gather that information ahead of time!
Reply from Kevin Pritchard, Ruoff Mortgage
October 21st, 2024 11:52 AM
Thanks Kathe, it was a pleasure to work with you. If you have any questions please let me know.
Gayle Passovoy, Ruoff Mortgage has received a review with 5 star rating from Rita F
Reply from Owner
October 21st, 2024 05:09 PM
Rita, you are amazing and you did so much to make this happen, putting you and your family in the best position! I appreciate your help and could not have done it with your timely response! Your husband is a lucky person to have such a great...
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My loan officer fought hard to get my loan pushed through. Apparently my old mortgage company reported is lag several times last year.. my loan officer told me what to do to prove that we had not been late in over 2 years
Reply from Gayle Passovoy, Ruoff Mortgage
October 21st, 2024 05:13 PM
We greatly appreciate your business and trust in handling this with/for you. Your spouse is amazing and what a help to me in collecting and demonstrating good news you mention above, which made it possible! Keeping good records in the categories...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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