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Silverton Mortgage - Kansas City, MO
Kansas City, MO
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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24 hours(Open now)
Sat
24 hours
Sun
24 hours
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Reviews from Web
I am very happy. This man (Jake) should get a raise. He absolutely exceeded my expectations throughout the whole mortgage process. I place special significance on his willingness to slow down and explain things, because this was my (our) 1st...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
This made my night, Chris! Proud to have been able to help and provide you with a great experience! Always here if you need me in the future!
Jake and his team worked so hard to resolve a rather complicated case. He always goes above and beyond & Definitely has an amazing team of professionals working with him. Thank you Silverton
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
I appreciate all that you do, Crystal! Thank you for the amazing feedback!
A better understanding of what documents are needed at the beginning of the process rather than 24hrs before everything must be in.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
It is always our goal to communicate effectively and to provide the highest customer service experience and we sincerely apologize that we fell short in both regards. Thank you for taking the time to let us know. With your feedback, we will...
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Jake was very helpful and knowledgeable. As a first time home buyer, my wife and I were not as knowledgeable about the process. It felt like we were expected to understand everything, which it would have been nice for some sort of phone call...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Great feedback, Levi! We'll implement change to tie up those loose ends. I appreciate you trusting us to help you obtain your new home!
Jake and team answered all my questions promptly and professionally. Jake explained the loan process and what I should expect along the way. He made sure that I was connected to the right people at the right time to ensure that my closing experience...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
I really enjoyed helping you through this process, Beverley! Congratulations on your beautiful new home!
Jake is so easy to work with. Very professional
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Right back at you, Tricia!!!
Easy to work with. Spent time explaining things in detail. Very much appreciated the feedback and ease of discussions.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the feedback, Rachel! I hope your loving your new home!!!
Jake was very friendly and helpful every step of the way.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the positive feedback, Keith! Here to help any time you may need it! :)
Overall it was a good experience. Jake was great about answering questions on time and especially closing on time. There was an unforeseen cost of an additional $1000 at the end since my fiance's employment was changing. No proof of future...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you, Addie! I appreciate being able to help you both and am grateful to have played a part!
Jake kept everyone up to date throughout the process. Smooth transaction!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the positive feedback, Debbie! I look forward to working with you again in the future!
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
FHA
USDA
Conventional
VA
Jumbo Loans
Self Employed
Construction to Perm
Down Payment Assistance
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Time Zone
Central Standard Time (CST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.