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Silverton Mortgage - Kansas City, MO
Kansas City, MO
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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24 hours(Open now)
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24 hours
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24 hours
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Reviews from Web
Kept my client informed every step of the way.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much for the feedback, Jessika! I appreciate you taking the time!
Jake is a great advocate for all of the clients he serves. Top notch service! Keep up the great work, Jake!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
I am grateful for your feedback, Laura. Thank you so much for taking the time to share! :)
Jake was awesome to work with, very flexible with his time, very quock to respond, and made every effort to make sure we were set up with the best situation possible
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
This made my day, Ryan! Thank you for taking the time to complete this survey. Grateful for the feedback and excited to continue providing the best service I can!! As you know, the team & I are here to help whenever you, your friends, family,...
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Jake was always there for us through the process, he answered all our questions and doesn't matter the time or the day.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
You sure know how to make someone's morning brighter, especially on a somewhat gloomy day like today. Thank you so much for the kind feedback, Gisselle! Always here for y'all now and in the future!
Outstanding communication. His group outlined in detail the client's next steps and reached out to see if there was anything he wanted me to help with.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
So kind, Fiona. I appreciate you taking time out of your day to send us feedback and I am very thankful for it!! :)
Jake worked with my clients to present them with the best mortgage options for them and to make sure that everything on the lending side was in place and ready for a timely close.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for taking the time to leave this feedback, Reynaldo! Congratulations and I hope to work with you again in the future!
Poor communication
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for your transparent feedback, Neal. I gave you a call and shot you a text this morning. Let's get together and discuss this so I understand where the communication breakdown happened. We have a history of delivering top notch service...
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Communication
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you very much, Nick! Grateful that Lauren & yourself trusted us to get the job done as seamlessly as possible! Enjoy your new home and always here to help you, friends, family, etc. in the future!
Thr customer service!!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you, Keasha!
Jake amd tge team were very communicative and explained the whole process to us preemptively to limit the unknown on our part. We appreciated that so much as first time home buyers; they even explained when and why there would be "quiet periods"...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so very much, Lauren! This survey response has me smiling from ear to ear! The team & I are grateful you allowed us to help make this happen. Congratulations on your new home!! :)
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
FHA
USDA
Conventional
VA
Jumbo Loans
Self Employed
Construction to Perm
Down Payment Assistance
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Time Zone
Central Standard Time (CST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.