Signature Home Lending - Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Troy Owen
Troy was on top of everything and he was very professional.
Reply from Troy Owen
May 18th, 2026 06:40 PM
I'm pleased to hear that you found my professionalism helpful, Jeremiah. Staying on top of everything is important to me, and I'm glad it contributed positively to your refinancing experience. Thank you for your review!
Got me my paperwork in a timely manner , broke down significant information about the various types of loans in simple terms, & was able to close in a month
Reply from Mery De La Rosa
May 12th, 2026 11:44 PM
Craig, I appreciate your feedback and am glad I could assist you with your paperwork efficiently and clarify the loan options. It's great to know we were able to close within a month. If you have any further questions or need assistance, feel...
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appreciate it that they walked us through from beginning to end went over every step very thoroughly. They took care of all the hard parts and all we had to do was read and sign. They were on time and efficient and got it done very quickly...
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Reply from Joe G Navarro
May 11th, 2026 05:18 PM
I'm thankful for your kind words, Naomi. It's appreciated to hear that the process was stress-free and pleasant for you. If there's anything else I can assist with, please feel free to reach out.
Very attentive and helpful, great pepole skills
Reply from Cynthia Escobar
May 11th, 2026 08:38 PM
Andrew, thank you for sharing your experience. I'm glad to hear that my attentiveness and people skills made a positive impact. If you have any more questions or need further assistance, please feel free to reach out.
for
Troy Owen
Troy answered all of our questions and got back to us very quickly. He kept us updated every step of the
Reply from Troy Owen
May 8th, 2026 08:06 PM
I'm glad to hear that I could provide timely updates and answer all your questions, Sara. Keeping you informed was a priority for me throughout the process. Thank you for trusting me with your home purchase!
everything
Reply from Mery De La Rosa
May 7th, 2026 05:56 PM
Thank you, Jose, for sharing your feedback. I'm glad I could be of service during your journey with Golden Empire Mortgage, Inc. If there's anything more you'd like to discuss or need assistance with, please let me know.
for
Maria Valladares
Information was clearly provided during the preappproval and underwriting process.
Reply from Maria Valladares
May 7th, 2026 04:42 PM
Johnny, I'm glad to know that the information was clear during the preapproval and underwriting process. If you have any more questions or need assistance with anything else, please don't hesitate to reach out to me.
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Angie Gonzalez
Whole process was just a lot smoother and more straight forward than I anticipated, Angie was great to work with and really helped us understand the process.
Reply from Angie Gonzalez
May 4th, 2026 04:25 PM
Thank you so much for your kind words! It truly means a lot to me. I’m so glad to hear the process felt smooth and straightforward—that’s always my goal. It was a pleasure working with you and Alida, and I’m grateful I could help guide you...
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great communication and very great staff
Reply from Hilda Payes
May 4th, 2026 02:32 PM
Thank you for the positive feedback, Fabian. I'm happy to know that you appreciated the communication and found the staff to be great. If there's anything more I can assist you with, please don't hesitate to reach out.
for
Troy Owen
Troy was amazing and pleasure to work with throughout the whole process.
Reply from Troy Owen
May 4th, 2026 04:19 PM
Thank you for your kind words, Isaiah. I'm happy to hear that working with me was a pleasant experience for you throughout the process. Your satisfaction is very important to me, and I appreciate your trust in my services.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)