Shavano Park, San Antonio, TX
A Higher Standard of Lending
San Antonio, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Communication and rates.
Reply from Stefen Brooks
January 19th, 2022 08:45 PM
Hi Joshua, thanks for taking time to review. It was my pleasure helping you both into your new home. Please let me know if I can be of assistance in the future.
Kept informed. Communication was outstanding.
Reply from Stefen Brooks
January 19th, 2022 08:42 PM
Hi Richard, thank you for your kind review. It was my pleasure helping you with your new home. Please let me know if I can assist in the future.
Shannon is very professional and really works hard to do the best she can for her clients. We were very happy with our loan and have since recommended her to our family and friends.
Great communication very responsive
Reply from Stefen Brooks
January 19th, 2022 08:40 PM
Hi Jeffery, I hope you are settled in here in San Antonio. Thank you taking the time to review. Please let me know if I can help in the future. Thank you for your service.
Stefen was there at anytime I had questions. It was a seamless process with him.
Reply from Stefen Brooks
January 19th, 2022 08:27 PM
Hi Kimberly, I trust that you are getting all settled in. It was my pleasure helping you into your new home! Thank you for taking the time to review. Please let me know if I can be of assistance in the future.
Shannon's level of service is top-notch. She made the process very easy and fast. She is super knowledgeable with mortgage loan options, which is why we switched from our original loan officer. What I liked most was the fact that she kept us...
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Easy process.
Reply from Stefen Brooks
January 17th, 2022 10:03 PM
Thank you for the review Roselyn. We enjoyed working with you both.
From beginning to end Stefen Brooks made the process easy and simple. Never knew refinancing a home could be a pleasant experience.
Reply from Stefen Brooks
January 17th, 2022 10:02 PM
Hi David, thanks for the great review. It was my pleasure helping you refinance your home. Please let me know if I can be of help in the future.
Though busy, you were able to talk us through everything.
Reply from Stefen Brooks
January 17th, 2022 09:59 PM
Hi Mark, thank you for taking the time to review. I hope your move went well and you are settled into your new home. Please let me know if i can be of assistance in the future.
Helpful insights, great working finding the FHB credit, and helping work the seller.
Reply from Stefen Brooks
January 17th, 2022 09:48 PM
Hey there Tucker, I hope you are settled into your new home and enjoying it. It was my pleasure working with you and helping with your first home. Please reach out if I can be of help in the future.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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