Shavano Park, San Antonio, TX
A Higher Standard of Lending
San Antonio, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
And every time I had a question, Stefen always had an answer and every time I called him I always got a call back or a text message even if it was a weekend. I feel like Stefen went above and beyond in, and it was actually speaking with him...
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Reply from Stefen Brooks
February 14th, 2022 08:04 PM
Hi Tina, I hope you are enjoying your new home. Thank you for taking the time to review. I appreciate your kind words. It was my pleasure working with you. Please let me know if I may be of help in the future.
We stumbled on a house we loved and so needed to get the mortgage process moving quickly over the week of Thanksgiving. Stephen was very responsive and made it happen.
Reply from Stefen Brooks
February 11th, 2022 07:12 PM
Hey there Scott, I trust you are getting settled into your new home. I'm glad I was able to assist in the purchase process. Please reach out if I can be of assistance in the future.
The communication. First time myself purchasing a house so the communication was very helpful
Reply from Stefen Brooks
January 19th, 2022 09:32 PM
Hi Clay, thank you for taking the time to review. I hope you all are settling into your new home. I enjoy helping Clients with their first purchase. Please let me know if I can be of assistance in the future.
Stefen and his team are the best bar none! They are extremely efficient, available and clearly walk you through each step. We have used Stefen for construction loans, home purchases and refinances. I wouldn't choose to work with anyone else!...
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Reply from Stefen Brooks
January 19th, 2022 09:25 PM
Hey there Michael, thanks so much for the kind review. It is always my pleasure helping you and your family. Thank you for continuing to trust me with your mortgage needs. Take Care!
Stefen is always available! On the rare occasion that’s he’s not, he is responsive! Stefen makes the loan process for my clients pain free!!
Reply from Stefen Brooks
January 19th, 2022 09:10 PM
Hi Annette, Thanks so much for the kind review. It is always my pleasure working with you and S & C.
I appreciate you and your business.
" The Brook Team "
Reply from Stefen Brooks
January 19th, 2022 09:06 PM
Hey there Michael, thanks for the review and trusting us with your refinance. Please let me know if I can help in the future.
Great customer service!
Reply from Stefen Brooks
January 19th, 2022 09:03 PM
Hi Eleanor, thank you for the kind review. It was my pleasure helping you both with the mortgage on your new home. Please let me know if I can assist in the future.
Thorough and on time.
Reply from Stefen Brooks
January 19th, 2022 08:53 PM
Hi Miguel, thanks for taking the time to review. It was a pleasure helping your family with your new home. Please let me know if I can be of help in the future.
Closings are always smooth everything is taken care of in a professional manner and once the file is closed it’s funds very quickly with mace a pleasant experience for the buyers as well I think this lender is awesome
Being kept up to date with the process of our loan was great
Reply from Stefen Brooks
January 19th, 2022 08:50 PM
Hi Eric, thank you for taking the time to review. I hope you are getting settled in here in San Antonio. Let me know if I can be of help in the future. Thank you for your service.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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