

Shavano Park, San Antonio, TX
A Higher Standard of Lending
San Antonio, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Stefen was very patient with me. I'm methodical and when Stefan first presented a method of down paymen, the home equity loan, I read in full the terms and agreements of just using the E signature which was about 20 pages of legal speak, I...
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Stefen was very responsive and always has a caring heart. He is tremendous at what he does.
Reply from Stefen Brooks
July 16th, 2026 09:11 PM
Thank you Ian! Welcome back to Texas! Thank you all for choosing us again to help you with your financing.
Steffen went the extra mile to help us purchase our home. Very professional and responsive!
Reply from Stefen Brooks
July 13th, 2026 02:25 PM
Thank you Jose! It was a pleasure being able to help you all with your new home purchase! Wishing you all many happy years in your new home!
Frank was extremely knowledgeable and always available to answer all of our questions! He made our loan experience seamless
Reply from Frank Cano
July 6th, 2026 01:08 PM
Christopher, I appreciate your kind words about my knowledge and availability. I'm glad to hear that your loan experience was seamless, and I'm thankful for the opportunity to assist you.
Frank was absolutely amazing. He communicated every step of the way he will always be my go to Lender.
Reply from Frank Cano
July 6th, 2026 12:36 PM
Michelle, I'm grateful for your kind words and am pleased to have been able to assist you throughout the process. Your trust in me as your go-to lender is truly valued, and I look forward to helping you again in the future.
He went above and beyond to help me find a path to homeownership that worked for me, helping me secure down-payment funds.
Reply from Stefen Brooks
July 3rd, 2026 03:20 PM
Thank you Michele! Congratulations on your new home!
Frank was the absolute best, from start to finish! He answered all of our questions so quickly and was available every step of the way!! We would have been lost without himand can't recommit enough! Thank you Frank!!!
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Reply from Frank Cano
July 6th, 2026 04:33 PM
Christopher, I'm grateful for your kind words and am pleased to have been there for you throughout the process. It's wonderful to know that I could assist you every step of the way. Thank you for your generous recommendation!
Efficient communication and clear answers.
Reply from Stefen Brooks
June 30th, 2026 08:32 PM
Thank you Jeremy! It was great working with you!
He was always prompt and informative. Steven walked me through the entire process and was available for every call and
Reply from Stefen Brooks
June 29th, 2026 10:07 PM
Thank you Amber! Congratulations on your new home!!!
The amount of patience and understanding shown by Stefen and the people who he put in contact with me in reguards to the fraud and identity theft I was dealing with.
Reply from Stefen Brooks
June 29th, 2026 02:24 PM
Hey Chris! It was a pleasure being able to help you!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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