Salem, OR

4.88

(2,379)

Mortgage

Mortgage Loan Officer

Contact Info

(888) 995-1256

Salem, OR

https://s1l.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.88

(2,379)

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Great communicator. Listened and was helpful.

Reply from James Swift

March 22nd, 2026 03:10 AM

I'm glad to hear that you found the communication helpful, Judy. Listening and assisting effectively are very important to me. If there's anything else you need, please feel free to reach out.

Extremely responsive communication and a mugh-appreciated sense of urgency for timely matters.

Reply from Ben Nelson

July 27th, 2025 03:21 AM

Thank Joanna!! Congrats on your new home!!!

Ben was very direct and responsive. He took a very analytical approach to how he presented information which was perfect for how I like to receive information.

Reply from Ben Nelson

July 23rd, 2025 03:22 PM

Thanks Lauren! I enjoyed helping you if the different options you were looking at. Thanks for being wonderful to work with.

very friendly and communicative

Reply from James Swift

April 4th, 2026 05:27 AM

I'm glad to hear you found our approach friendly and communicative, Daniel. If there's anything else you need, please let me know.

Ben was great. He made the entire process easy, pleasant, and efficient.

Reply from Ben Nelson

July 23rd, 2025 03:23 PM

Thanks Samuel! You were wonderful to help with your purchase!

Ben was great with communication

Reply from Ben Nelson

July 21st, 2025 11:00 PM

Thanks Kimberly

Ben was very responsive and kept things moving well. He answered questions quickly and was generally very collaborative and helpful.

Reply from Ben Nelson

July 21st, 2025 07:01 PM

Thanks Simon! I have enjoyed working with you over the past year! Congrats on your new home!!

Jill worked around the clock to make sure all my questions were answered. She was kind, knowledgeable and detailed in her help of purchasing my first home. An absolute pleasure to work with her, and will recommend her to friends and family...

The communication with James was on point, quick, and didn't follow any 9-5. I felt he was always there when needed.

Reply from James Swift

April 13th, 2026 08:43 PM

I'm happy to hear that my communication style was effective for you, Misty. It's great to know that I could be there when you needed support. If you have any more questions or need assistance, please reach out anytime.

The customer service was typically great. Any time I asked a question, it was promptly answered. The one place I felt like there was a disconnect was when submitting documents. There were several instances where we were told the documentation...

Reply from James Swift

April 13th, 2026 08:50 PM

Andrew, I'm glad to hear that you had an overall excellent experience with our customer service. I apologize for the stress caused by the documentation process in the final week before closing. I appreciate your feedback, and I'll certainly...

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About

Synergy One Lending, Inc. is a San Diego based mortgage lender that puts the client first. We understand the needs, wants and concerns of the client, which is why we dedicate ourselves to providing the best customer experience for each transaction. Our core values drive our business from the ground up and are reflected among every department, employee, manager and executive. Striving for excellence is not just a goal to us, it's a state of mind.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

Disclaimer

Synergy One Lending, Inc., NMLS 1907235 | www.nmlsconsumeraccess.org | 610 W. Ash Street, Suite 1505, San Diego, CA 92101 | (888) 995-1256 | State required licensing information: AZ BK #1006787; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Act and the California Financing Law license; GA Residential Mortgage Licensee #70829; KS Mortgage Company License #MC.0025627 and KS Supervised Loan License #SL.0026885; MA Mortgage Lender/Broker License #MC1907235; NV Mortgage Company License #5186; Licensed by the N.J. Department of Banking and Insurance; OH Registration #RM.804609.000; Rhode Island Licensed Lender and Broker. Not affiliated with any government agency. All Loans are subject to underwriting approval. Terms and Conditions apply. Subject to change without notice. Equal Housing Opportunity. • https://s1l.com/privacy-policy/ • https://s1l.com/licensing/ • https://www.nmlsconsumeraccess.org/Enti-tyDetails.aspx/COMPANY/1907235