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RWM Home Loans - Lubbock, TX
Empowering communities through homeownership
Lubbock, TX
RWM Home Loans is a family-owned community mortgage bank with over 3 decades of experience, proudly offering award-winning 5-star service to help clients nationwide achieve their home financing goals. We provide a wide variety of loan progr... Show More
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She was ontop of absolutely everything, and made us feel very comfortable.
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Phebe Ellis-Roach has received a review with 5 star rating from K B
Reply from Owner
January 9th, 2026 10:28 AM
Thank you Zack for the 5-star review! Best wishes to you in your new home!
Phoebe always took my calls and returned my messages. Very prompt!
Reply from Phebe Ellis-Roach
July 22nd, 2025 12:04 AM
Thank you, Kristi, for your kind words. I'm glad to hear that my promptness in returning messages and taking calls was helpful to you. It's important to me to be available and responsive throughout the process. If you have any further questions...
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Phebe was quick to answer questions and ensured our loan went through to keep our closing on time. She communicated proactively on where we were at in the loan approval process.
Reply from Phebe Ellis-Roach
July 14th, 2025 07:30 PM
Thank you, Megan, for your feedback. I'm pleased to know that my proactive communication and timely responses were helpful during your loan process. Ensuring everything moved smoothly towards your closing is always a priority for me. If you...
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Personal service, consistent helpful communication
Reply from Phebe Ellis-Roach
July 11th, 2025 09:21 PM
Thank you, Tom, for your feedback. I'm glad to hear that you appreciated the personal service and consistent communication. It was my pleasure to assist you throughout the process. If there's anything else you need, don't hesitate to get in...
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Very good customer service
Reply from Phebe Ellis-Roach
July 7th, 2025 03:57 PM
Thank you for your kind words, Beverly. I'm delighted to hear that you were pleased with the customer service at RWM Home Loans. It was a pleasure assisting you. Welcome to Lubbock! We hope you enjoy your new home.
She explained everything fully to me and allowed me to ask any questions! she was available 24/7.
Reply from Yvonne Oden
July 3rd, 2025 04:30 PM
I'm thrilled to hear that you felt well-informed and supported throughout the process, Maximino. It was a pleasure being available to address all your questions at any time. Thank you for your kind words and trust in me.
Yvonne held my hand through the process of what goes into buying a home. I appreciate the hard work she put into ensuring I got the house I wanted.
Reply from Yvonne Oden - RWM Mortgage
July 28th, 2025 06:38 PM
I'm so pleased to hear that you felt supported throughout your home buying journey, Morgan. It was important to me to be there for you every step of the way. Thank you for recognizing the effort, and I'm delighted it led to you getting the...
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Phebe is great to work with, super professional, great skills, and knows how to work thru all the scenarios!
Reply from Phebe Ellis-Roach
July 7th, 2025 03:58 PM
Thank you, Tonya, for your wonderful feedback. I'm thrilled to hear that you found my skills and professionalism to your satisfaction. It was a pleasure working through various scenarios with you, and I appreciate your kind words. Thanks for...
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About
RWM Home Loans is a family-owned community mortgage bank with over 3 decades of experience, proudly offering award-winning 5-star service to help clients nationwide achieve their home financing goals. We provide a wide variety of loan programs with flexible options and tailored consultations to meet the unique needs of homebuyers and homeowners. With competitive rates and a commitment to long-term financial success, we guide clients through every step of the homeownership journey. Schedule your free consultation today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445