
R
Ruoff Mortgage - Mount Pleasant, MI
Mount Pleasant, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great experience and very helpful
Reply from Wyatt Ervin, Ruoff Mortgage
October 26th, 2026 09:21 PM
I'm pleased to know you had a great experience and found the process helpful, John. Thank you for your kind words!
This is the 5th loan I've done with Rick. I am going through a divorce and needed to refinance. Knowing Rick was handling it took so much stress off of me during a tough time. He knows his stuff and is there when you need him.
I have done 3 home purchases and now 2 refinances with Rick. He helped me with my first home loan. He's been there through thick and thin. He is someone I can trust to get it right when it counts. I can't imagine dealing with anyone else.
read more
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thomas, I'm thankful for your trust and loyalty over the years. It's wonderful to hear that you feel confident in my ability to support you through important financial decisions. I'm pleased to be part of your journey, and I'm here whenever...
read more
This is my 3rd mortgage with Rick. He is very knowledgeable and nice to talk to. I enjoy working with him very much.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Sergio, I truly appreciate your continued trust and kind words. I'm glad to know you find our conversations enjoyable and value my knowledge. It's always a pleasure working with you on your mortgage needs.
Awesome Thanks til the next one
Reply from Wyatt Ervin, Ruoff Mortgage
October 26th, 2026 09:21 PM
Thank you, Alan. I'm glad to hear you had a positive experience. Looking forward to assisting you with the next one!
I knew instantly something wasn't right when we had a long Closing Time and I received information on condo certs being expired and an email stating we would need to close in mid August like it was nothing at all to close 2 weeks later than...
read more
Reply from Miley Borman, Ruoff Mortgage
October 26th, 2026 09:22 PM
We’re sorry that your experience wasn’t great and appreciate you taking the time to share your feedback with us. We want you to know that we’re already working on addressing your concern. Our team will be in touch with you shortly to ensure...
read more
Your office reached out in a timely manner helping the agents stay on track
Reply from Wyatt Ervin, Ruoff Mortgage
October 26th, 2026 09:21 PM
I'm happy to hear that our office was able to assist in keeping everything on track, Susan. Staying on top of communication is important, and I'm glad we could support the agents effectively.
Great communication, smooth transaction, closed in 30 days with a MSHDA loan!
Great communication, smooth transaction, closed in 30 days with a MSHDA loan!
Reply from Wyatt Ervin, Ruoff Mortgage
October 26th, 2026 09:21 PM
I'm grateful for your feedback, Tia. It's wonderful to hear that the communication was effective and the transaction went smoothly. Closing in 30 days with an MSHDA loan is a great achievement, and I'm pleased I could assist you through the...
read more
Just wish 2 weeks earlier we would have known what we needed to get loan finalized. Very happy it is final and enjoying cabin now.
11–20 of 588
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2026
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us