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Ruoff Mortgage - Mount Pleasant, MI
Mount Pleasant, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
I worked with loan officer Rick Ervin at Guild Mortgage and would not recommend him to anyone. He will promise you one thing and deliver another. He got me deep into the loan process before he started changing key terms – I was first told I...
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10/10 experience for my first home purchase
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Jacolby, I'm happy to hear that your first home purchase was a 10/10 experience. Thank you for trusting me with this important step in your life.
Rick Ervin, Ruoff Mortgage has received a review with 5 star rating from Kallin M
Rick treated us so well from the beginning! He took us on during a difficult situation and absolutely did everything in his power to make it happen. We couldnt have asked for anything more from Guild. If you guys are searching for the best...
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Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Kallin, I'm glad to have been able to help you through a difficult situation and that you felt well taken care of from the start. Your kind words about Guild Mortgage mean a lot, and I'm grateful for your recommendation. If you ever need further...
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Rick was not only a great resource for knowledge but also a kind listening ear to me and my partner as first time home buyers. No question was too silly. He answered our questions quickly and with a understanding attitude. Even during our closing...
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Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm grateful for your kind words, Jordan. It's appreciated to hear that I could be both a knowledgeable resource and a supportive guide for you and your partner. I'm pleased that my explanations during closing were helpful. Thank you for choosing...
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Rick Ervin, Ruoff Mortgage has received a review with 4 star rating from Tyron G
There was great communication
The whole process went smooth and communication was great!
Reply from Wyatt Ervin, Ruoff Mortgage
October 26th, 2026 09:21 PM
I'm pleased to learn that everything went smoothly for you, Linda, and that you found the communication effective throughout the process. If you have any further questions or require assistance in the future, don't hesitate to reach out.
My experience with Guild Mortgage was excellent from start to finish. The process was fast, efficient, and surprisingly easy to navigate. I appreciated the team's dedication to pushing for the quickest closing possible. I couldn't be happier...
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Reply from Wyatt Ervin, Ruoff Mortgage
October 26th, 2026 09:21 PM
I'm glad to hear that you had a positive experience with Guild Mortgage, Kyle. It's great that the process was smooth and efficient for you. I strive to ensure that everything is handled promptly, and it's rewarding to hear that you appreciated...
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I greatly appreciated the timely communication from Freida. She was awesome with communicating updates!
Reply from Wyatt Ervin, Ruoff Mortgage
October 26th, 2026 09:21 PM
Thank you for taking the time to share your experience, Cody. It's wonderful to hear that the communication with Freida was effective and kept you informed throughout the process. If there's anything else I can assist you with, please feel...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2026
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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