
R
Ruoff Mortgage - Mount Pleasant, MI
Mount Pleasant, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The overall experience
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
We're thrilled to hear that you had an excellent overall experience, and we appreciate your 5-star rating!
Rick and his team were great! This was a smooth transaction from start to finish. Thank you for ypur hard work and dedication Rick!
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
I'm thrilled to hear that you found the process smooth from start to finish, Herb. My team and I are dedicated to ensuring our clients have a great experience, so your words mean a lot to us. If you ever need assistance in the future, don't...
read more
Rick and his knowledge
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
We're grateful for your positive feedback and are delighted to have been of assistance – thank you for the 5-star review!
Rick was extremely helpful and kept my up to date very well! He was very friendly and fast!!!
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you for your kind words! I'm thrilled to hear that you found my assistance helpful and the process fast. Keeping you up to date was a priority, and I'm glad you had a positive experience working together!
We didn’t have a realtor and Rick was very helpful in making sure we had the adequate paperwork and inspections and he understood what steps needed to be taken and helped guide us through the process which went smoothly
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you for your thoughtful review! I'm pleased to have assisted you in navigating the process smoothly, especially without a realtor. Your satisfaction is my priority, and I'm glad I could provide the guidance and support you needed. If...
read more
Rick always answered questions
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you for your 5-star review! I'm delighted to hear that I could consistently address your questions, and I appreciate your positive feedback.
Everyone was very friendly and helpful. The team got our mortgage done extremely fast for us.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you for your fantastic feedback! I'm thrilled to hear that our friendly and helpful team was able to expedite your mortgage process, and we appreciate your 5-star review!
Quickly made it to close.
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you for your positive review! I'm glad we could efficiently navigate the process, allowing us to reach the closing quickly. Your satisfaction is important to us!
Made everything as easy for us as possible. Everything went smoothe I'd say
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you for your kind words! I'm delighted to hear that we made the process as easy as possible for you, and I appreciate your feedback on the smooth experience.
Great staff to work with!!! Rick and Tegan were very attentive and I enjoyed working with them!
Reply from Rick Ervin, Ruoff Mortgage
October 26th, 2026 09:20 PM
Thank you for your wonderful feedback! I'm thrilled to hear that you had a positive experience working with our team, and I appreciate your kind words about Tegan and me. We're here for you anytime you need assistance in the future!
151–160 of 588
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2026
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us