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Ruoff Mortgage - Mount Pleasant, MI

Mount Pleasant, MI
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
88%
4 Star
9%
3 Star
1%
2 Star
1%
1 Star
1%
Reviews from Web
  • T
    Timothy M
    Prudenville, MI
    Posted on February 23rd, 2024 03:36 PM
    Rick, you and your staff are pleasant and helpful, what a wonderful experience , Thank You so much Tim
    Reply from Rick Ervin, Ruoff Mortgage
    October 26th, 2026 09:20 PM
    Tim, I'm thrilled to hear that you once again had a wonderful experience with us! My team and I strive to make the loan process as smooth as possible, so your feedback is greatly appreciated. We're always here to help with your mortgage needs....
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  • S
    Shannon C
    Beaverton, MI
    Posted on January 20th, 2024 02:28 PM
    Rick and his team are hands down the best lenders out there. I am so grateful for all of them.
    Reply from Rick Ervin, Ruoff Mortgage
    October 26th, 2026 09:20 PM
    Thanks for the kind words, Shannon! We are thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated and it was our pleasure to work with you! At Guild Mortgage we strive to provide the best service...
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  • I
    Isiah Y
    Gladwin, MI
    Posted on January 8th, 2024 12:21 PM
    Working with Rick at academy mortgage was great!
    Reply from Rick Ervin, Ruoff Mortgage
    October 26th, 2026 09:20 PM
    I'm thrilled to hear that you had a great experience working with us at Guild Mortgage, Isiah! Your kind words and stellar 5-star rating truly mean a lot. Helping you with your loan was my pleasure and I'm glad I could assist in making the...
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  • N
    Nicole J
    Mount Pleasant, MI
    Posted on December 17th, 2023 05:40 PM
    The communication with Rick and his team was great.
    Reply from Rick Ervin, Ruoff Mortgage
    October 26th, 2026 09:20 PM
    So glad to hear that you were happy with the communication throughout the process, Nicole. Clear and open communication is something we strive for at Guild Mortgage. We appreciate your high rating and your choice to go with us for your loan....
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  • B
    Bryce U
    Lake, MI
    Posted on December 15th, 2023 03:51 PM
    Fast knowledgeable service!
    Reply from Rick Ervin, Ruoff Mortgage
    October 26th, 2026 09:20 PM
    I appreciate your kind words and 5-star review, Bryce! It was a pleasure to assist you with your client's loan. Your feedback regarding our fast and knowledgeable service reaffirms the hard work we put in every day at Guild Mortgage. Thanks...
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  • B
    Bobby G
    Posted on December 15th, 2023 01:40 PM
    I suffer from severe PTSD and anxiety related to my military career. Rick and Jennifer helped me through the process of obtaining a VA loan. They were both there for me 100% to help guide me and assure me but everything was flowing smoothly...
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  • B
    Bobby G
    Lake, MI
    Posted on December 15th, 2023 01:31 PM
    I suffer from severe PTSD and anxiety related to my military career. Rick and Jennifer helped me through the process of obtaining a VA loan. They were both there for me 100% to help guide me and assure me but everything was flowing smoothly...
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    Reply from Rick Ervin, Ruoff Mortgage
    October 26th, 2026 09:20 PM
    I'm sincerely touched by your kind words, Bobby. It was our privilege to guide you through the process of obtaining a VA loan. We understand how stressful it can be, and we're so glad we could provide the support you needed. Your determination...
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  • J
    Jana M
    Lake, MI
    Posted on December 11th, 2023 04:48 PM
    Very helpful
    Reply from Rick Ervin, Ruoff Mortgage
    October 26th, 2026 09:20 PM
    I'm delighted to hear that you found our services at Academy Mortgage to be very helpful, Jana. Your satisfaction is our top priority, and your positive feedback encourages us to strive for excellence. A 4.83-star rating is a great achievement...
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  • H
    Heath F
    Lake, MI
    Posted on December 10th, 2023 02:59 PM
    Easy talking I can talk like myself and no one got offended and you listen to me
    Reply from Rick Ervin, Ruoff Mortgage
    October 26th, 2026 09:20 PM
    I'm thrilled to hear that you felt comfortable and heard during our communication, Heath. At Academy Mortgage, we understand the importance of creating a space where our clients can freely express themselves. Your review and rating of 4.66...
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  • J
    Justin F
    Clare, MI
    Posted on December 9th, 2023 02:57 PM
    Rick was so great to work with. He went above and beyond to be available to answer our question and help us out when needed. We loved working with his team. All of his team communicated well and in a very positive only matter. We would highly...
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    Reply from Rick Ervin, Ruoff Mortgage
    October 26th, 2026 09:20 PM
    Thank you so much for your glowing review! It was a pleasure assisting you, and I'm delighted to hear that you appreciated our team's efforts. We strive to go above and beyond for our clients, and it's rewarding to know that you felt supported...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2026

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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