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Envoy Mortgage - Rockford Branch, Roscoe, IL

Roscoe, IL

4.93

(4,203)

Mortgage

Mortgage Loan Officer

Contact Info

(815) 315-4067

Roscoe, IL

https://www.envoymortgage.com/branch/rockford-il-731/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.93

(4,203)

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5 Star

97%

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Kris Bass - Envoy Mortgage has received a review with 5 star rating from Caleb R

Kris did a great job answering all my questions. The process was smooth and went way quicker than I expected.

Reply from Kris Bass - Envoy Mortgage

October 22nd, 2025 01:12 PM

I'm glad to hear that your experience was smooth and quicker than anticipated, Caleb. It’s always my goal to ensure your questions are thoroughly answered and that the process goes efficiently. If there's anything more you'd like to know or...

Kris went above and beyond what we had expected . She was patient with us through the whole process, stayed ahead of the game and made sure we had the best experience possible . She made the transac seamless and easy every step of the way!!...

Reply from Kris Bass - Envoy Mortgage

October 22nd, 2025 08:03 PM

Your feedback means a lot to me, Matthew. I'm pleased to hear that I could make the process seamless and exceed your expectations. Patience and staying proactive are key parts of my approach, and knowing that it contributed to your positive...

Brian is very easy to work with and treated me very respectfully and I really felt he had my best interest at heart!

Reply from Bryan Zeutenhorst

October 21st, 2025 03:19 PM

I'm pleased to know that you felt respected and appreciated my support, Paula. My goal is always to keep your best interest in mind throughout the process. If you have any more questions or need further assistance, please don't hesitate to...

Friendly customer service, advice and communication all throughout the day!

Reply from Sarah Spradlin-Doerflinger

October 6th, 2025 02:13 PM

Thanks, Matt! It was great working with you!!

Everyone was very communicative and the process was smooth.

Reply from Bryan Zeutenhorst

October 20th, 2025 05:27 PM

I'm glad to hear that the communication was clear and the process went smoothly for you, Trista. Ensuring a seamless experience is always my aim. If there's anything further I can help with, please don't hesitate to reach out. Thank you for...

Bryan and his team did an excellent job. We got quick response to all our questions. I give them a 10 out of 10!

Reply from Bryan Zeutenhorst

October 20th, 2025 04:37 PM

Your positive feedback means a lot, Brian. I'm glad to hear that you received timely responses to all your questions. It's my goal to provide efficient service and support. Should you have any more questions or need assistance in the future,...

Sara was quick to respond to any questions my wife and I had. She made buying a house which can sometimes be very stressful very easy

Reply from Sarah Spradlin-Doerflinger

October 6th, 2025 02:14 PM

Thank you, Nick and Bridget for trusting me to help you!! It was a pleasure working with you both!

Sarah took the time to be open and honest about my options. she was great at explaining the path And made every step clear and understandable. I could not have chosen a better person for guidance and help through the entire process!

Reply from Sarah Spradlin-Doerflinger

October 6th, 2025 02:15 PM

We got you closed in less than a few weeks, mostly because you were quick at getting me everything I needed! Thank you for trusting me and for being so easy to work with!!! It was wonderful working with you!

The team was very approachable and responded very quickly.

Reply from Jessica Rielly

October 13th, 2025 05:53 PM

I appreciate your feedback, Morgan. I'm pleased to hear that you found the team approachable and responsive. If you ever have more questions or need assistance in the future, feel free to reach out to me anytime.

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS