

Envoy Mortgage - Rockford Branch, Roscoe, IL
Roscoe, IL

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
This process was so easy! Bryan was so helpful and easy to talk to!
Reply from Bryan Zeutenhorst
October 29th, 2025 08:37 PM
I'm happy to hear that you found the process easy and appreciated my assistance, Amber. Making things straightforward and being approachable are important to me. If you need any more help or have further questions, please feel free to reach...
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Easy communication, cheerful demeanour, professionalism and incompeten gui me.
Reply from Jessica Rielly
October 29th, 2025 07:44 PM
Thank you for highlighting the aspects of communication, demeanor, and professionalism that made your experience positive, Amin. I'm committed to maintaining a straightforward and supportive service. If there's anything you need or further...
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Communication
Reply from Kris Bass
October 29th, 2025 06:04 PM
I appreciate you sharing your experience, Anthony. Communication is a vital part of my work, and I'm glad to hear it stood out to you. If there's anything further you'd like to discuss or need assistance with, please don't hesitate to reach...
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I *highly* recommend Bryan and his team at Envoy. They will go the extra mile for you! We had a somewhat complicated situation and they were always very clear about what we needed to provide and made it easy to communicate information and status...
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Reply from Owner
November 24th, 2025 02:27 PM
It's great to hear that you had such a positive experience working with my team and me. I understand how important it is to navigate complex transactions with clarity and trust. Your feedback on our communication and service is truly valued....
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Bryan and the team at Envoy stepped in at the last minute during our home purchase and really did an excellent job of meeting our lending needs. It was not the usual scenario but they all worked very hard to get our funding complete as quickly...
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Reply from Bryan Zeutenhorst
October 28th, 2025 01:18 PM
Your review is greatly appreciated, Camille. I'm glad that we could assist with your home purchase in a timely manner and that you found our communication clear and professional. Providing excellent customer service is always my focus. If you...
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Very informative and timely responses to issues/questions about the process
Reply from Jessica Rielly
October 27th, 2025 01:16 PM
I'm glad to know that you found my responses informative and timely, Andrew. Providing clear information and addressing questions promptly are priorities for me at Envoy Mortgage. If there's anything else you need or any further questions arise,...
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Very professional. Amazing customer service! Answered all of my questions in a timley manner!
Reply from Jessica Rielly
October 27th, 2025 02:44 PM
Your feedback is greatly appreciated, Kassandra. I'm pleased to hear that you found the customer service professional and all your questions were addressed promptly. If there is anything else you need assistance with or more questions arise,...
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Jessica Rielly - Envoy Mortgage has received a review with 5 star rating from Karla C
Reply from Owner
January 9th, 2026 09:55 AM
Thank you so much for this review, Karla! Let me know how I can help in the future! :)
amazing team, great communication and support.
Reply from Jessica Rielly
October 23rd, 2025 02:30 PM
I appreciate your kind words, Karla. Effective communication and providing strong support are key aspects of my service approach. I'm glad to hear that these elements stood out in your experience with me and the team at Envoy Mortgage. If you...
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Friendly and very informational. They did everything they could to make sure we were informed and comfortable during the whole process!
Reply from Jessica Rielly
October 22nd, 2025 01:59 PM
It's great to know that you felt informed and comfortable throughout the process, Brian. Ensuring clarity and friendliness in our interactions is important to me. If you need any further assistance or have more questions, please don't hesitate...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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