

Richmond, VA
Richmond, VA

Since 1887, Mason-McDuffie Mortgage has operated under one idea: Your Financial Security Begins at Home. An employee owned company, Mason Mac works with one mission – to make the dream of home ownership a reality for our clients. We help to... Show More
Contact Info
Point of Contact:
Mark Hood
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Reviews from Web
Jimmie made the refinance process easy for me. He was very thorough and helpful from start to finish. He was always available to answer any questions I had and went above and beyond to ensure the process went smoothly.
I switched to Mason-McDuffie from another mortgage company and I’m glad I did! Mark and his team have been very helpful the entire process. When I called Mark I told him I was in a time crunch and needed to make this happen quickly and smoothly....
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Lori, did a good job. The fact that this is the first mortgage we have ever done as self employed people made it very difficult. Just felt at times there was too much time lapse between communication requests. As an example June 3rd request...
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Very knowledgeable and adaptable to different types of loans and situations. Lynn is the best!
I worked with mark hood getting an fha 203k loan for a house at 221 s Mesa in hopewell.It was the worst experience I have ever had I actually cancelled the sale about two weeks from closing because of the overwhelming lack of communication.he...
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Reply from Owner
August 7th, 2018 12:00 AM
Hi Jessie - thank you for your review, we're glad you took the time to share your experience even though you were not satisfied. We take this kind of feedback seriously and will absolutely look into what happened here. We can assure you this...
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This is the 2nd time that my husband and I have worked with Mark for a home mortgage. We used him for our first home purchase, when we knew next to nothing, and he was wonderful. He walked us easily through everything and was extremely patient...
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Jennifer did a great job with the whole process. She kept me update and when i need to talk to her she was always available.
Lynn was outstanding! Very attentive, informative and compassionate level of service provided. I couldn’t be more grateful.
Mark and his team went ABOVE & BEYOND to make sure our loan and all informationi was ready for closing by the date origiannly planned even though there was information coming in late and even though we had heard rumors that the closing would...
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Richmond has received a review with 5 star rating from Theresa R
Reply from Owner
July 11th, 2018 12:00 AM
Thank you for the "High Five," Theresa! It was a joy working with you and your family to finance your home! Please remember Mark and Sonya to your family and friends who may be purchasing or refinancing!
721–730 of 936
About
Since 1887, Mason-McDuffie Mortgage has operated under one idea: Your Financial Security Begins at Home. An employee owned company, Mason Mac works with one mission – to make the dream of home ownership a reality for our clients. We help to fulfill that dream every day from coast to coast.
Over the years, we’ve made some changes to keep up with the times. Today, we work with the latest in technology to provide an efficient loan process for our clients. We utilize the latest in encryption and security services to maintain our client’s privacy and security, without sacrificing the convenience of a digital loan process.
One thing that hasn’t changed is our focus on people and relationships. Building wealth and financial security through home ownership, and not only serving, but being a part of, the communities where we work and live.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.