New American Funding - Tustin, CA's Cover Image

New American Funding - Tustin, CA, Santa Ana

Santa Ana, CA

4.93

(1,260)

New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/Tustin

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4.93

(1,260)

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Communication, communication communicatio

Reply from Shelley Wells

February 9th, 2026 10:59 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

experience

Reply from New American Funding - Julie Didyou...

October 6th, 2025 01:13 PM

Thank you for taking the time to leave a review, Dale. I am happy to know that your experience was positive. If there's anything more I can assist you with, please feel free to reach out.

Bob Miller assisted and supported me, from the beginning of my loan process. He's very knowledgeable on reverse mortgage.Sara Davidson, my loan processor is very helpful and assisted me on my loan process as well. I just want to say thank you...

Reply from Bob Miller

February 24th, 2026 09:13 PM

My pleasure Beth. Thanks to the rule change with FHA we were able to pull it off. Live well.

always available extremely personable....sympathy,empathy,passion,& compassion exudes through the phone. eventhough professional, comes across as a friend...can hear her smile extremely thorough

Reply from Lisa Van Alphen

October 13th, 2025 03:44 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

If we could give Tim 10 stars we definitely would! Tim was referred to us by a church member who has worked in the mortgage business for years and highy recommended him for a reverse mortgage. We could not be more pleased with the outcome and...

Reply from Tim Allen, CMB

October 2nd, 2025 02:22 AM

I'm truly grateful for your generous feedback. It was a pleasure assisting you with the reverse mortgage process and ensuring that all your questions were addressed. Clear communication is important to me, and I'm delighted to know it reassured...

Larry explained the process in detail regarding what was involved with a reverse mortgage asI was somewhat leery after hearing negative things about this type of loan over the years.I was pleasantly surprised with the changes that had been...

Reply from New American Funding - Larry Melton

March 10th, 2026 10:51 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

From the beginning of the process until the closing our experience has been extremely positive! Our initial contact was with Tim Allen who was referred to us by a member of our church . We cannot say enough about Tim....from the beginning,...

Reply from Owner

April 3rd, 2026 02:37 PM

I'm grateful for your kind words, Edward. It's wonderful to hear that your experience from start to finish was so positive. I truly appreciate your recognition of Tim Allen's dedication and professionalism. At New American Funding, we aim to...

Reply from New American Funding - Barbara Sica

September 30th, 2025 04:08 PM

I'm very grateful for your kind words, Edward. It was truly a pleasure assisting you through the process, and I’m thrilled to hear about the positive impact Tim had on your experience. At New American Funding, we value such dedication and are...

Fast, efficient and follows up in a timely manner. Great customer service that I like to receive.

Reply from Mike Hicks

October 9th, 2025 08:37 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

My experience with Russell Doi and naf was great, but the end of the process with PRC had too many glitches. I understand we all make mistakes, but there were mistakes that involved three visits from two notaries that had to return to my home...

Reply from New American Funding - Russell Doi

September 29th, 2025 06:46 PM

Thank you for your business Maryella! I appreciate your feedback. It's unfortunate that the title company made some mistakes. But they fixed it and eventually mailed you the correct documents. As I mentioned, I am available to be of service...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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