Reno - 252317, NV
Reno, NV
We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your m... Show More
Contact Info
Point of Contact:
Mike Richardson
Branch Manager
mrichardson@bayeq.com
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
for
Mike Richardson
Mike and Nick made the loan process so much easier. Explained everything in detail and answered the questions really quickly.
Reply from Mike Richardson
April 30th, 2024 04:04 PM
I'm thrilled to hear that your loan process was a smooth and informative experience, Naineshkumar! We take pride in our team's ability to explain complex processes and respond to concerns promptly. Thank you for taking the time to leave such...
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for
Rory Butler
Rory was professional, always in communication with us and extremely helpful every step of the way.
Reply from Rory Butler
April 26th, 2024 06:48 PM
Thank you, Joshua! I appreciate that you took the time to share your positive experience. It means everything to my team!
for
Mike Richardson
The portal for uploading documents made qualifying for the loan a fairly easy step by step process. Mike patiently explained concepts and terminology and provided a home buyers guide that further explained things.
for
Mike Richardson
The communication was great, all of my questions were thoroughly explained and I felt like I was kept well informed through out the entire process.
Reply from Mike Richardson
April 30th, 2024 04:05 PM
Thank you for your valuable feedback, Erica! We're thrilled to hear that you had a positive experience. We strive to keep our clients well-informed and satisfied throughout the entire process. Your kind words and excellent rating are much appreciated!...
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for
Mike Richardson
He communicated and kept us informed. Was very helpful.
Reply from Mike Richardson
April 30th, 2024 04:03 PM
Thank you for your 5 star review, Kim! I greatly appreciate it!
for
Mike Richardson
Mike was very prompt in his communications and kept everyone updated in real time.
Reply from Mike Richardson
April 8th, 2024 04:05 PM
Thanks Leslie! Was great working with you as well.
for
Mike Richardson
This was my first time I have nothing to compare my experience to...Mike and his team did help me get a lower interest rate which will help in the long run ..
Reply from Mike Richardson
April 30th, 2024 03:47 PM
Hey Jimmy. Thanks for taking the time to leave us your feedback.
for
Mike Richardson
Mike was very knowledgeable of the process and answered all my questions.
Reply from Mike Richardson
April 30th, 2024 03:48 PM
Hey Jace. Thanks for taking the time to leave us your feedback!
for
Rory Butler
This is the second time we have used Rory. Both times everything has gone perfectly. Rory is always very helpful and knowledgeable about everything. I highly recommend Rory. Thanks Rory!
Reply from Rory Butler
April 4th, 2024 04:19 PM
Hey Justin (Steven), Thank you for taking the time to review my team and I. Thank you for trusting me - again!
for
Mike Richardson
Thank you!!
Reply from Mike Richardson
April 4th, 2024 03:00 PM
Thank you for your 5 star rating, Heather!
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About
We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your mortgage lender for life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).