

Reno - 252317, NV
Reno, NV

We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your m... Show More
Contact Info
Point of Contact:
Mike Richardson
Branch Manager
mrichardson@bayeq.com
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
It was a complicated transaction but Mike worked through it all and accomplished what my buyers thought could not be done. They are so happy with the results and so am I. Mike is fantastic.
Reply from Mike Richardson
March 4th, 2024 09:19 PM
Jeanne, I'm incredibly happy to hear that you are satisfied with the results of our work together! Your faith in the process and my abilities made it all possible. I'm thrilled that your buyers are happy too. Thank you for taking the time to...
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Mika and Nick, thank you for helping us secure the loan for our new home in Sonoma. You were made it happen! You were absolutely amazing to work with - organized, professional, thorough. We will definitely work with you again. Thank you!
Was able to get us a loan considering our situation.
Reply from Mike Richardson
March 1st, 2024 05:55 PM
Thank you for the 5 star review! Take care!
Great communication, fast responses, a pleasure to work with! I'll work with Bay Equity in the future for my next home purchase.
Reply from Mike Richardson
March 1st, 2024 05:56 PM
Thank you Zheni! It was a pleasure working with you and I'm glad to hear that you were satisfied with the communication and response time. We look forward to working with you again in the future!
Mike Richardson was responsive, knowledgeable and very nice. He answered all of our questions and made the whole process as easy as possible.
Reply from Mike Richardson
March 1st, 2024 06:00 PM
Thank you for your positive feedback! I aim to make the loan process as straightforward and stress-free as possible. Feel free to reach out if you have more questions in the future!
Mike was very attentive and great communication. Told us exactly what was needed, and was super helpful all along the way.
Reply from Mike Richardson
March 1st, 2024 06:03 PM
Amy - thank you for the stellar rating and kind words! Looking forward to working with you again in the future!
The constant communication. That made EVERYTHING so much easier. It went without a hitch. Thank you Mike.
Reply from Mike Richardson
March 1st, 2024 06:03 PM
So happy to hear this! Thank you for the 5 star review! Take care.
Mike and his team are, hands down, THE BEST. We’ve worked with countless mortgage brokers across 5 states over the past 15 years, so we’re confident to say that Bay Equity provides exceptional customer care and service. The level of engagement,...
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Reply from Mike Richardson
March 1st, 2024 06:05 PM
Thank you for the exceptional review! It's a pleasure to hear when our team's commitment to service is recognized and appreciated. Please don't hesitate to reach out if you need anything else! Take care!
Becky was very knowledgeable,helpful, friendly throughout the process.
Mike Richardson and his team closed my clients VA loan in just 2 weeks on schedule and saved my client a ton of money based on his previous loan estimates! It was a great working with a team of professionals.
Reply from Mike Richardson
March 1st, 2024 06:36 PM
Thank you Jennifer for the kinds words! It was our pleasure to assist your client and we're thrilled to hear that we could make the process efficient and cost-effective. Thank you leaving such a wonderful review!
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About
We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your mortgage lender for life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).