

Reno - 252317, NV
Reno, NV

We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your m... Show More
Contact Info
Point of Contact:
Mike Richardson
Branch Manager
mrichardson@bayeq.com
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Mike was fantastic to work with! He walked me through the lending process as a first time homebuyer and thoroughly answered all my questions in a friendly and timely manner. Not to mention, he offered the lowest interest rate with the least...
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Reply from Mike Richardson
May 16th, 2024 02:57 PM
Thanks for sharing your experience, Tony! It's wonderful to hear that we were able to guide you through the lending process seamlessly and provide you with a competitive interest rate. Looking forward to helping you with your refinancing needs...
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Rory helped my family out with buying a home in the Reno area. He was very professional and patient when dealing with multiple parties on the loan. He did a fantastic job getting us locked into the best interest rate before the market changed...
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Reply from Rory Butler
May 31st, 2024 03:56 AM
Thank you for the wonderful review, Brian. My team and I appreciate it. If you ever have any questions do not hestiate to call me @ ************
Easy to reach with any questions I had
This is the third BE/Rocket transaction in the last 12 months with low appraisal.....that's why it's overall just okay.
Reply from Mike Richardson
May 14th, 2024 06:08 PM
Hey Mark! Thanks for taking the time to leave us a 5-star review. I look forward to working with you again soon :)
Everything went very smoothly
Reply from Mike Richardson
May 10th, 2024 04:35 PM
Thank you Steven! I really enjoyed working with you. Congrats :)
All needed information has been explained properly by Ms. Becky and given time each time required. She is understanding the buyer's situation so that she can provide the right service. She cares about clients and is always willing to listened...
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Working with Becky is a dream. From start to finish, she comes alongside the client providing exceptional service and exhibits a tremendous knowledge of different loan products as well as the process ensuring an amazing experience as well as...
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Timely, very helpful and informational!
Reply from Rory Butler
May 7th, 2024 05:13 PM
Hi Chilli, congratulations on buying your first home. I'm thrilled you enjoyed the mortgage experience and my team appreciates your 5-star review!
Mike was wonderful to work with and available every step of the way. He made everything seamless through this process!
Reply from Mike Richardson
May 9th, 2024 02:53 PM
Thanks for your amazing review, Alyssa! I'm thrilled to hear that you had such a great experience. Thank you for choosing and trusting us with your home loan!
Exemplary attention to detail and high level of professionalism
Reply from Rory Butler
May 6th, 2024 07:58 PM
Thank you Marco! I appreciate your comment immensely and look forward to working with you again.
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About
We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your mortgage lender for life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).