P
PRK Austin, TX
Austin, TX
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
for
Everything was done in a timely manner & if I had any questions I received quick responses.
Crystal was great to work with and very thorough and detail oriented.
for
CT Hancock
He was informative and had all information needed.
But he was pushy, and did not share rates comfortably. So we got bad rate than anyone in the market. It was not competitive.
Reply from CT Hancock
August 8th, 2024 02:54 PM
I appreciate your feedback. I am truly sorry to hear about your experience. I apologize if I came off as pushy, it certainly wasn't my intention. Your feedback will help me adjust my approach and make sure that our clients feel comfortable...
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for
CT Hancock
The best thing about CT's service was the guidance he provided me and my husband leading up to our closing date. He encouraged us to take a call with him so he could walk us through the type of paperwork we'd be presented with during closing...
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Reply from CT Hancock
August 8th, 2024 02:54 PM
I'm truly grateful for your kind words. It was a pleasure guiding you and your husband throughout this significant process. It's essential that our clients feel comfortable and understand every step of the journey. We're delighted to know our...
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The Communication was timely. Crystal and her team were very helpful throughout the entire process and were happy to answer any questions I had along the way.
for
CT Hancock
CT was very knowledgeable and made sure to keep me informed of my best options. He is super nice, professional and easy to deal with.
Reply from CT Hancock
August 8th, 2024 02:54 PM
I deeply appreciate your generous feedback. It was truly a pleasure assisting you and I'm thrilled to hear that my knowledge and communication met your expectations. I strive to provide a seamless and enjoyable experience for all clients. Thanks...
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Working with crystal was great exp
Reply from Crystal Ramsey
April 1st, 2024 03:16 PM
Thank you for taking the time to share your positive experience. Your kind words mean a lot and inspire me to continue providing excellent service. Looking forward to serving you again in the future.
for
CT Hancock
CT stayed on top of everything! He was always available to answer questions and worked his tail off to ensure our "Closing" went as smoothly as possible. I can't say enough for Amanda, his assistant, she stayed on top of everything as well....
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for
PRK Austin
Susan consistently demonstrated outstanding support and responsiveness, always making herself available to address our inquiries promptly. Her approachability and clear communication style greatly facilitated our interactions, making it easy...
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Reply from Susan Thomas
March 29th, 2024 03:48 PM
Thank you very much for your overwhelmingly positive review and for the perfect rating. I am truly delighted to hear that you found my support and responsiveness to be outstanding. Your kind words have indeed confirmed that the dedication and...
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for
CT Hancock
He takes the extra mile to help customers
Reply from CT Hancock
August 8th, 2024 02:54 PM
Thank you for the 5-star review and your kind words. It's always my goal to go the extra mile for customers like you. I'm delighted to know I succeeded in providing the level of service you deserve. Looking forward to assisting you again in...
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About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2065952
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov