

Ruoff Mortgage - Plymouth, IN
Plymouth, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Whitney was always a call or text away for any questions I had! She searched and searched to find me the best possible loan and insurance rates, and was extremely knowledgeable in her work.
Reply from Whitney Swanson, Ruoff Mortgage
July 10th, 2024 02:23 PM
I'm so glad to hear that you had such a positive experience, Ashley! It was my pleasure to assist you throughout your loan process and I'm pleased that my knowledge and dedication made a difference. Your satisfaction is my top priority and...
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Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Sebastian R
Reply from Owner
June 20th, 2024 01:53 PM
Sebastian... Thank you for the 5-star review. It is our goal to provide service to our customers that makes the process of getting a mortgage smooth and easy. Thank you for all of your quick responses during the process. Enjoy the home!
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Communication was excellent throughout the process and that makes the biggest difference. Also enjoyed the amount of knowledge that I was able to learn from the whole process. Wouldn’t hesitate to send anybody to Steve Hissong at Ruoff Mortage....
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Reply from Steve Hissong
June 20th, 2024 01:51 PM
Thank you Sebastian. It was a pleasure to assist you with the purchase of your home. Please let me know if you need anything in the future!
Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Cameron H
Reply from Owner
June 20th, 2024 01:48 PM
Thank you for sharing your positive feedback, Cameron. It's great to hear that you had a 5-star experience with Steve Hissong at Ruoff Mortgage. Your satisfaction is crucial to us and we're thrilled to know that our team was able to serve you...
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quick response time very kind and helpful with everything that went right or wrong. Helped find paperwork and documents that i had no idea on how to get, everything very clean organized easy to manage.
Reply from Steve Hissong
June 20th, 2024 01:49 PM
Thank you, Cameron... It was a pleasure to work with you! Enjoy your home.
Steve was very very easy to work with and made this whole experience very smooth! He made sure everything was very organized which made it a very fast process.
Reply from Steve Hissong
June 18th, 2024 03:52 PM
Kaylee, Thank you for completing the 5 Start survey for me and my Team. We are very excited to hear your feedback on the process and service provided. Thank you for helping make this a great experience. Enjoy your home.
Jessica was super helpful with our whole process, we couldn’t be more pleased and grateful with her do not think twice whether or not to stop here while looking for a lender, Ruoff and Jessica make the process super easy with their online portal...
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Reply from Owner
June 18th, 2024 03:36 PM
Jose, thank you for the nice review! Thank you to both you and Yennyfer for always being so prompt in your responses to help make the process smooth. Enjoy your 1st home! :)
Super easy process with rare stops at the office, we were very pleased with the ease of being able to upload everything online and the fast email response times from everyone.
Reply from Jessica Prater, Ruoff Mortgage
June 18th, 2024 03:38 PM
Jose, thank you for the nice review! Thank you to both you and Yennyfer for always being so prompt in your responses to help make the process smooth. I love that you found the online system to be user friendly. I agree it is nice because you...
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Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Moongava
Reply from Owner
June 10th, 2024 04:00 PM
Thank you for the 5 Star Review... I t was my pleasure to work with you. I hope you enjoy your new home!!
Very professional but not too stiff in communication, very easy going and understanding, if I could give 11 stars I would
Reply from Steve Hissong
June 20th, 2024 01:50 PM
It's great to hear you had such a positive experience with Steve Hissong from Ruoff Mortgage. A rating of 4.75 out of 5 stars indicates a high level of satisfaction and your kind words emphasize this. We're thrilled that you found the communication...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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