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Ruoff Mortgage - Plymouth in Plymouth, IN

Ruoff Mortgage - Plymouth, IN

Plymouth, IN
Company Logo
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • N
    Nicholas C
    Knox, IN
    Posted on July 9th, 2024 05:22 PM
    Over all good experience
    Reply from Steve Hissong
    July 11th, 2024 09:12 PM
    Thank you for your feedback, Nic. We're glad to hear you had an overall good experience with Ruoff Mortgage. We strive to provide the best service to our clients and it's great to see that reflected in your experience. We appreciate your rating...
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  • for
    Ruoff Mortgage - Plymouth
    Encompass
    K
    Kenneth R C
    Warsaw, IN
    Posted on July 9th, 2024 04:28 PM
    Whitney was great about keeping us encouraged through the bumps, and motivated to see us all through the finish line. Tammi was a rockstar as well. I would do it again with this RUOFF team.
    Reply from Whitney Swanson, Ruoff Mortgage
    July 10th, 2024 02:21 PM
    Thank you, Kenneth. I appreciate the kind words!
  • for
    Ruoff Mortgage - Plymouth
    Encompass
    C
    Cheri R C
    Warsaw, IN
    Posted on July 7th, 2024 04:00 AM
    Whitney worked very hard, went above and beyond, She is very knowledgeable, stayed in touch every step of the way, was super kind and just good at what she does all in all!
    Reply from Whitney Swanson
    July 10th, 2024 02:22 PM
    Thank you so much, Cheri!
  • G
    George E
    Knox, IN
    Posted on July 4th, 2024 03:03 PM
    Steve was awesome from beginning to end
    Reply from Steve Hissong
    July 5th, 2024 01:41 PM
    Thank you for your fantastic review, George! We're thrilled to hear that we were able to provide such an excellent experience. We always strive to provide the best service to our customers. Looking forward to assisting you again in the future!...
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  • B
    Blake H
    Anderson, IN
    Posted on July 2nd, 2024 03:08 PM
    Steve was incredibly knowledgable and helpful in the entire home buying process. I have actually been in talks with Steve over the last 2 years preparing for this time and he has always been honest and lead me down the best path to be able...
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    Reply from Steve Hissong
    July 2nd, 2024 03:42 PM
    Blake, Thank you for taking the time to complete this survey. It is always our goal to provide 5 star service to our customers. We appreciate your 5 star rating. It was our pleasure to help you purchase your 1st Home!!
  • C
    Carissa R Z
    Rochester, IN
    Posted on July 1st, 2024 12:38 AM
    Jessica was great to work with, she answered all my questions in a timely matter and made the process move quickly and smoothly.
    Reply from Jessica Prater, Ruoff Mortgage
    July 1st, 2024 01:22 PM
    Thank you for the 5 stars! I enjoyed working with you just as much! Your prompt responses to Tammi's and my requests helped the process go smoothly. Wishing you many happy memories in your new home!
  • T
    Timothy S
    Posted on June 28th, 2024 06:50 PM
    Friendly and great communication did 90 percent of the process thru the phone and email was a very easy process that was greatly appreciated thank you Jessica awesome job
    Reply from Owner
    July 1st, 2024 01:17 PM
    Thank you so much for your kind words! I'm thrilled to hear that the process was easy and convenient for you. It was a pleasure working with you, and I appreciate your positive feedback. Thanks again!
  • T
    Timothy E S
    Tippecanoe, IN
    Posted on June 28th, 2024 06:47 PM
    Great communication through the process even when it went on for months kept her cool would recommend her to every serious buyer
    Reply from Jessica Prater, Ruoff Mortgage
    July 1st, 2024 01:15 PM
    Thank you so much, Tim! It's incredible how everything falls into place for a reason. I'm thrilled that you and Amy had options, from choosing not to refinance to selling, then finding and buying a home that suits your needs perfectly. You...
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  • B
    Brooke B
    Posted on June 28th, 2024 05:47 PM
    Mr. Hissong was wonderful! He made everything so easy and got everything done super fast! He was very responsive. I highly recommend Mr. Hissong!!
    Reply from Owner
    March 3rd, 2025 07:37 AM
    Thank you for taking the time to share your experience with us, Brooke! We're thrilled to hear that Steve Hissong made your mortgage process easy and efficient. At Ruoff Mortgage, we strive to provide the best service possible and Steve is...
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  • B
    Brooke A B
    Walkerton, IN
    Posted on June 28th, 2024 05:47 PM
    Mr. Hissong and Tammi were super responsive! They helped me with things I didn’t even realize I needed help with. They broke things down so well to make sure I understood everything. So grateful to have had such a great experience. Definitely...
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    Reply from Steve Hissong
    July 1st, 2024 12:14 AM
    Thank you for the 5 Star review We appreciate your comments. It was a pleasure working with you. Enjoy your home.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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