

Ruoff Mortgage - Plymouth, IN
Plymouth, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Over all good experience
Reply from Steve Hissong
July 11th, 2024 09:12 PM
Thank you for your feedback, Nic. We're glad to hear you had an overall good experience with Ruoff Mortgage. We strive to provide the best service to our clients and it's great to see that reflected in your experience. We appreciate your rating...
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Whitney was great about keeping us encouraged through the bumps, and motivated to see us all through the finish line. Tammi was a rockstar as well. I would do it again with this RUOFF team.
Reply from Whitney Swanson, Ruoff Mortgage
July 10th, 2024 02:21 PM
Thank you, Kenneth. I appreciate the kind words!
Whitney worked very hard, went above and beyond, She is very knowledgeable, stayed in touch every step of the way, was super kind and just good at what she does all in all!
Reply from Whitney Swanson
July 10th, 2024 02:22 PM
Thank you so much, Cheri!
Steve was awesome from beginning to end
Reply from Steve Hissong
July 5th, 2024 01:41 PM
Thank you for your fantastic review, George! We're thrilled to hear that we were able to provide such an excellent experience. We always strive to provide the best service to our customers. Looking forward to assisting you again in the future!...
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Steve was incredibly knowledgable and helpful in the entire home buying process. I have actually been in talks with Steve over the last 2 years preparing for this time and he has always been honest and lead me down the best path to be able...
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Reply from Steve Hissong
July 2nd, 2024 03:42 PM
Blake, Thank you for taking the time to complete this survey. It is always our goal to provide 5 star service to our customers. We appreciate your 5 star rating. It was our pleasure to help you purchase your 1st Home!!
Jessica was great to work with, she answered all my questions in a timely matter and made the process move quickly and smoothly.
Reply from Jessica Prater, Ruoff Mortgage
July 1st, 2024 01:22 PM
Thank you for the 5 stars! I enjoyed working with you just as much! Your prompt responses to Tammi's and my requests helped the process go smoothly. Wishing you many happy memories in your new home!
Friendly and great communication did 90 percent of the process thru the phone and email was a very easy process that was greatly appreciated thank you Jessica awesome job
Reply from Owner
July 1st, 2024 01:17 PM
Thank you so much for your kind words! I'm thrilled to hear that the process was easy and convenient for you. It was a pleasure working with you, and I appreciate your positive feedback. Thanks again!
Great communication through the process even when it went on for months kept her cool would recommend her to every serious buyer
Reply from Jessica Prater, Ruoff Mortgage
July 1st, 2024 01:15 PM
Thank you so much, Tim! It's incredible how everything falls into place for a reason. I'm thrilled that you and Amy had options, from choosing not to refinance to selling, then finding and buying a home that suits your needs perfectly. You...
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Mr. Hissong was wonderful! He made everything so easy and got everything done super fast! He was very responsive. I highly recommend Mr. Hissong!!
Reply from Owner
March 3rd, 2025 07:37 AM
Thank you for taking the time to share your experience with us, Brooke! We're thrilled to hear that Steve Hissong made your mortgage process easy and efficient. At Ruoff Mortgage, we strive to provide the best service possible and Steve is...
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Mr. Hissong and Tammi were super responsive! They helped me with things I didn’t even realize I needed help with. They broke things down so well to make sure I understood everything. So grateful to have had such a great experience. Definitely...
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Reply from Steve Hissong
July 1st, 2024 12:14 AM
Thank you for the 5 Star review We appreciate your comments. It was a pleasure working with you. Enjoy your home.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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