Ruoff Mortgage - Plymouth, IN
Plymouth, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jessica kept us up to date on our refinance loan even before LoanButler sent us notifications. She listened to what we wanted and offered several options.
Reply from Jessica Prater, Ruoff Mortgage
October 29th, 2024 01:18 PM
Thank you to both of you! I was glad we were able to sit down together and chat about the options. Mortgages are not a one-size-fits-all type of thing and your scenario is a great example! I am so happy everything worked out to benefit you!...
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Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Cole W
Reply from Owner
October 28th, 2024 01:47 PM
Thank you for the 5-stars! It was a pleasure to work with both you and Lora on your purchase. Enjoy your new home!
We really enjoyed working with Jessica Prater. She was very knowledgeable and thoughtful throughout the process. We believe that she deserves a promotion, a raise, and a corner office!Loan Butler was very helpful to interact with throughout...
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Reply from Jessica Prater, Ruoff Mortgage
October 28th, 2024 01:44 PM
Cole, thank you for the great review and I am glad we were able to close early. I will definitely take your recommendation for a corner office to management...I would love some windows! Haha! Enjoy your new town and home!
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Ruoff Mortgage - Plymouth
Great Experience!
Reply from Owner
October 21st, 2024 06:20 PM
Hi, Jason. Thanks for taking the time to share your positive experience. We truly appreciate it!
Jessica was quick to answer any and all questions for us. She took the time to explain things from start to finish so we knew what was happening and where we were at in the process.
Reply from Jessica Prater, Ruoff Mortgage
October 21st, 2024 01:35 PM
Hanna, thank you for the 5-stars! I know your situation was a crazy ride that started many months ago with circumstances out of your control. But in the end, I think everything worked out for the best. I loved getting to know you and your family...
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Ruoff Mortgage - Plymouth
The Ruoff Mortgage Team in Plymouth was outstanding to work with! Very responsive to the questions that we had, and they were able to get our loan closed and us in our new home, in record time!
Reply from Owner
October 21st, 2024 12:42 PM
Awesome! We're thrilled to hear that you had such a great experience with our Ruoff Mortgage team in Plymouth. Thanks for taking the time to share your review. We're so happy you're in your new home!
Jessica always kept me in the loop. If she wasn't available when I called I heard back from her within no more than 24 hours. She was very friendly and made me feel she really cared for me and wanted to help me.
Reply from Jessica Prater, Ruoff Mortgage
October 17th, 2024 03:39 PM
Rachael, thank you for the review! Knowing that you felt like I cared was the best compliment I could ever receive...THANK YOU! I really do care and I am so happy that everything worked out for you. You know where to find me if you ever have...
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Everyone was great!!!
Reply from Jessica Prater, Ruoff Mortgage
October 14th, 2024 04:20 PM
I am so excited for both you and Jessica on you first home purchase! There is nothing like finally relaxing in your own living room (or a burnt orange bedroom). :) I wish you both many happy years in your new home!
Jessica was very sweet and communicated every step of the way and explained everything perfectly! She made the process fast and smooth!
Reply from Jessica Prater
October 13th, 2024 05:21 PM
I'm absolutely thrilled to hear that you found the process to be fast and smooth, Guadalupe! It was my pleasure to guide you through each step and ensure everything was clearly explained. Your satisfaction is my priority and I'm happy I was...
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Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Noe S
Reply from Owner
October 14th, 2024 04:15 PM
Noe, thank you so much for your review. I am so happy how everything worked out for your families.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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