Ruoff Mortgage - Plymouth, IN
Plymouth, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Layne
Reply from Owner
March 3rd, 2025 07:37 AM
Thank you for your high rating, Layne! It's great to hear that Steve Hissong from Ruoff Mortgage was able to provide you with excellent service. We aim for 5-star experiences with every customer and we're glad to hear we hit the mark for you....
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kept me up to date and very informative
Reply from Steve Hissong
November 11th, 2024 04:32 PM
Thank you for your feedback, Layne. It's wonderful to hear that Steve Hissong from Ruoff Mortgage was able to keep you updated and provide you with all the information you needed. We always strive to maintain clear and consistent communication...
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Steve was so person centered in his approach with finding out my needs and helping me find the right way to go about my refinance. He was honest and upfront about what he and Ruoff could do for me. He made everything so simple to complete and...
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Reply from Owner
November 10th, 2024 12:00 AM
Thank you so much for your glowing review, Stacey! We're thrilled to hear that Steve's person-centered approach made your refinancing process smooth and straightforward. We appreciate your trust in Steve and Ruoff Mortgage, and your recommendations...
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Steve was great to work with but the underwriters made if very challenging considering I have been a customer with several loans over the course of 7 years
Reply from Steve Hissong, Ruoff Mortgage
October 24th, 2025 04:02 PM
Thank you for taking the time to provide feedback, Tyson. It's fantastic to read that you found Steve great to work with, as we pride ourselves on our excellent customer service. We're sorry to hear, however, that you had a challenging experience...
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i Have no complaints everything went fast and smooth no issues
Reply from Steve Hissong
November 5th, 2024 07:31 PM
It's great to hear that your experience with Steve Hissong and Ruoff Mortgage was efficient and seamless, Jenell. Your positive rating is much appreciated. We're glad that you had a smooth purchasing process. Our goal is always to provide quick...
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Excellent service
Reply from Steve Hissong
November 5th, 2024 07:13 PM
I'm thrilled to hear that you, Michael, have had such a positive experience with Steve Hissong at Ruoff Mortgage. We're proud to have earned your high rating of 5 stars. Your feedback reinforces our commitment to providing excellent service....
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Excellent job guys
Reply from Owner
March 3rd, 2025 07:37 AM
Thank you for your positive review, Shirley! I'm glad to hear that you had such a great experience with Steve Hissong at Ruoff Mortgage. We strive to do an excellent job and your 5-star rating confirms that we are succeeding in our efforts....
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y experience working with all was good and made it so easy I would recommend them
Reply from Steve Hissong
November 4th, 2024 08:59 PM
Thank you for your kind review, Shirley! We're thrilled to hear that you had a positive experience with Steve Hissong & Assistant Tammi Robertson. At Ruoff Mortgage, we strive to make the loan process as easy and straightforward as possible....
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The entire process was incredibly simple from start to finish and Jessica was very accommodatin!
Reply from Jessica Prater, Ruoff Mortgage
November 4th, 2024 05:29 PM
Cale, I am so pleased to know you felt your mortgage process was simple. It is always our goal to make it as easy as possible on our end.:) I cannot wait to see the improvements you continue to make and I wish you many happy years in your 1st...
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Steve Hissong provides quality customer service that I can always count on for my home.
Reply from Steve Hissong
November 1st, 2024 04:08 PM
I'm thrilled to hear about your positive experience with Steve Hissong at Ruoff Mortgage. We always strive to provide top-notch service to every customer, and it's rewarding to hear that we've met your expectations. Your feedback is greatly...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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