Ruoff Mortgage - Plymouth, IN
Plymouth, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jessica has been absolutely incredible throughout our mortgage process. From the very first conversation, she made us feel confident and supported, always taking the time to explain every detail and answer our questions with patience and clarity....
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Reply from Owner
August 6th, 2025 03:50 PM
Alex, I missed your great review! Thank you for taking the time to make a google review. I hope all is well and settled in your new home.
Jessica has been absolutely incredible throughout our mortgage process. From the very first conversation, she made us feel confident and supported, always taking the time to explain every detail and answer our questions with patience and clarity....
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Reply from Jessica Prater
October 6th, 2025 12:55 PM
Alex, I missed your great review! Thank you for taking the time to make a google review. I hope all is well and settled in your new home.
Thank you for your help and all the hard work you did for us! we are loving our new home and can't wait to make a lot of memories in it !
Reply from Jessica Prater
December 31st, 2024 04:39 PM
I'm absolutely thrilled to hear that you're enjoying your new home, Alex! It was a pleasure to assist you throughout the process and I'm equally excited for all the memories you're about to create there. Your satisfaction is my top priority...
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Jessica was very professional, had amazing communication, kept us in the loop when things were taking a little longer, and was always ready to answer all our questions . She was positive, welcoming, and very supportive. We loved working with...
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Reply from Jessica Prater
December 27th, 2024 05:42 PM
Hi Kelsey, Thank you so much for your kind words and the fantastic rating! I'm beyond pleased to hear that you found my communication and professionalism up to your standards. I always strive to keep my clients informed, and your satisfaction...
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Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Duane D
Reply from Owner
March 3rd, 2025 07:38 AM
Thank you for taking the time to share your experience, Duane. We're thrilled to hear that your interaction with Steve Hissong at Ruoff Mortgage was a positive one. Our team is committed to providing top-notch service and it's always rewarding...
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Well done, excellent job, thank you!
Reply from Steve Hissong, Ruoff Mortgage
October 24th, 2025 04:02 PM
I'm truly appreciative of your feedback, dkdollarhite! I am thrilled to hear about your positive experience. It was my pleasure to assist with your needs and I'm glad to have met your expectations. Your 5-star review motivates me to continue...
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There was no extra hassle and the process was very smooth.
Reply from Jessica Prater, Ruoff Mortgage
December 3rd, 2024 02:32 PM
Thank you, Matthew! It makes everything smooth on our end too when you are as equally great to work with. I wish you and your family many happy memories in your new home. I hope they enjoy the pond! :)
Helped me out a lot
Reply from Owner
March 3rd, 2025 07:38 AM
Thank you for taking the time to leave such a fantastic review, Dakota. It's wonderful to hear that Steve Hissong was able to provide significant help for you. Here at Ruoff Mortgage, we strive to deliver top-notch service to all our clients....
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The communication and just on time with all the emails and everything else and helping me when I asked a question about something that i didnt understand
Reply from Steve Hissong
December 2nd, 2024 05:39 PM
It's fantastic to hear that Steve Hissong and the Ruoff Mortgage team were able to provide you with excellent service, Dakota. We strive to deliver clear and timely communication to all our clients, and it's satisfying to know that we were...
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Jessica and her assistant were extremely helpful when i was trying to get my documents downloaded. They also stayed in close contact either by phone calls emails or text. I would use jessica again. I had a difficult situation and she helped...
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Reply from Jessica Prater, Ruoff Mortgage
December 3rd, 2024 01:11 PM
Thank you, Christina! I am glad that you found our communication helpful. Tammi and I are always here to help now and in the future. I am happy everything worked out and you can relax and enjoy making new memories.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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