Ruoff Mortgage - Plymouth, IN

Plymouth, IN

4.93

(460)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 935-3210

Plymouth, IN

https://www.ruoff.com/lending-centers/plymouth

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(460)

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96%

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Experience.com

4.9

(288)

Google

4.96

(170)

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5.0

(2)

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Jess was available to help us and answer questions at just about any time of day. She was always quick to reply to emails to help us through the process of buying our home. She was also extremely polite and understanding when asking for documents...

Reply from Jessica Prater, Ruoff Mortgage

February 4th, 2025 05:16 PM

Eric, thank you for the great review! You were both great to work with and I am happy you knew I was there for you along the way. I bet it feels nice to finally be together in one place and town. Thank you for allowing me to be a part of your...

Steve made the loan process super easy for me. He kept me informed and notified me of any docs I needed to sign. Steve was recommended to me and I will recommend Steve H to others. Thanks

Reply from Steve Hissong

January 28th, 2025 09:11 PM

Thank you for taking the time to share your positive experience, Jeffrey. We are thrilled to hear that Steve made your loan process simple and kept you well informed throughout. It's wonderful to know that you were pleased with his service...

Steve Hissong is the guy to go to! He made buying my first home an incredibly beautiful experience. He made sure to keep me updated, informed, and never get overwhelmed.

Reply from Owner

February 18th, 2025 11:28 PM

Thank you so much for your wonderful review! It’s fantastic to hear that Steve made your first home buying experience so positive. Keeping you informed and at ease throughout the process is exactly what we strive for. We’re thrilled to have...

Steve Hissong is the guy to go to! He made buying my first home an incredibly beautiful experience. He made sure to keep me updated, informed, and never get overwhelmed.

Reply from Steve Hissong, Ruoff Mortgage

May 12th, 2025 03:08 PM

We are thrilled to hear that Steve Hissong made your first home-buying experience so positive and enjoyable. Keeping our clients informed and at ease is a priority for us. Thank you for sharing your experience with Ruoff Mortgage.

This was my first time buying a home by myself. Steve went above and beyond to make sure to explain everything to me so I understood it, without making me feel like he was talking down to me, or I was burdensome for not understanding. He was...

Reply from Steve Hissong, Ruoff Mortgage

October 24th, 2025 04:02 PM

Thank you for your kind words, Catherine. We're thrilled that you had such a positive experience with Steve Hissong at Ruoff Mortgage. Steve is indeed a fantastic team member who always goes the extra mile to ensure our customers feel comfortable...

Every step of the way was easy and went at a good pace. All questions were answered quickly.

Reply from Steve Hissong, Ruoff Mortgage

October 24th, 2025 04:02 PM

I'm so glad to hear that you found the process to be straightforward and timely, Jonathon. It was absolutely my pleasure to assist you and answer any questions that arose. Your positive feedback means a lot and I'm thrilled that you had a 5-star...

Communication was the best part of the process . I felt like everything was communicated very well to me throughout the proces.

Reply from Steve Hissong

January 9th, 2025 04:10 PM

Thank you, Timothy, for taking the time to share your feedback about your experience with Steve Hissong at Ruoff Mortgage. We're thrilled to know that you felt well-informed throughout the process, as communication is an element we value highly....

Steve and his team are wonderful to work with!

Reply from Owner

March 3rd, 2025 07:38 AM

Thank you, Jackson, for your kind words and an excellent rating. We are delighted to hear that you had a positive experience with Steve Hissong and his team. We always strive to provide top quality service to every guest, and are pleased to...

I just really appreciated how communicative Steve was to work with and that he explained everything in a way that I could understand and made me feel at ease.

Reply from Steve Hissong, Ruoff Mortgage

October 24th, 2025 04:02 PM

I'm really glad to hear that, Jackson. Communication is key in our line of work at Ruoff Mortgage and ensuring that our clients feel comfortable and understand everything is a top priority. It was a pleasure working with you and I appreciate...

Just that everything was organized and as promised the experience was enjoyable it was quick and I was explained every step through the process! I would recommend ruoff to anyone looking to buy or refinance!

Reply from Steve Hissong

December 26th, 2024 03:38 PM

Thank you, Michael, for taking the time to leave such a great review. We are thrilled to hear of your positive experience with Steve Hissong and Ruoff Mortgage. Customer satisfaction is our top priority, and it's great to know that everything...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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