Ruoff Mortgage - Plymouth, IN
Plymouth, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
As a first time home buyer, Jessica was incredible at keeping me informed throughout the whole process. She took the time to explain everything to me and was always available for questions. She is also so friendly and enjoyable to work with!...
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Reply from Jessica Prater
June 26th, 2025 05:59 PM
I'm delighted to hear that your experience as a first-time home buyer was so positive. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your kind words!
Highly recommend Every time I had a question Jess and her staff answered and explained it in detail to me. They were a pleasure to work with!
Reply from Owner
June 11th, 2025 01:09 PM
Tim, thank you for the review! I am so happy how everything worked out. It is crazy how being in the right place at the right time works! Tammi and I will be here if you need anything.
Everything! Everything time i had a question Jess and her staff answered and explained it in detail to me. They were a pleasure to work with!
Reply from Jessica Prater, Ruoff Mortgage
June 13th, 2025 03:30 PM
Tim, thank you for the review! I am so happy how everything worked out. It is crazy how being in the right place at the right time works! Tammi and I will be here if you need anything.
Steve Hissong, Ruoff Mortgage has received a review with 5 star rating from Lisa E
Reply from Owner
June 23rd, 2025 03:38 PM
We are thrilled to see your 5-star rating and hear about your positive experience with Steve Hissong at Ruoff Mortgage. Your satisfaction is our priority, and we appreciate your feedback. If there is anything more we can do for you, please...
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Steve Hissong is always a pleasure to work with
Reply from Steve Hissong, Ruoff Mortgage
October 24th, 2025 04:02 PM
I'm glad to hear that you had a positive experience working with me. It was a pleasure assisting you, and I appreciate your kind words. If you need anything else, feel free to reach out.
The communication was spot on. i never had to guess what was happening because steve explained it very well.
Reply from Steve Hissong
June 23rd, 2025 03:38 PM
We are pleased to hear that Steve provided clear communication throughout your process with Ruoff Mortgage. Ensuring you are well-informed is a priority for us. Thank you for your feedback.
Jessica made the homebuying process very easy and was able to answer ever question I had.
Reply from Jessica Prater, Ruoff Mortgage
June 13th, 2025 03:31 PM
Thank you for the review, Tanner! You made the process on my end just as easy! I am excited for you and your new home and know that I am available if you have any questions.
Overall great experience again!
Reply from Steve Hissong, Ruoff Mortgage
October 24th, 2025 04:02 PM
I'm thrilled to hear that you had a great experience with us once more. It was a pleasure assisting you, and I appreciate your continued trust in Ruoff Mortgage.
This is our second time using Steve. We have had a great experience both times!
Reply from Steve Hissong
June 23rd, 2025 03:39 PM
We are thrilled to hear that you had a great experience with Steve on both occasions. Your continued trust in Ruoff Mortgage and Steve's expertise is greatly appreciated. Thank you for your feedback!
Really loved the app. We could work ahead on things we knew you would need. We knew what stage everything was in at every point. And it was easy to navigate.
Reply from Steve Hissong, Ruoff Mortgage
October 24th, 2025 04:02 PM
I'm glad to hear that you found the app helpful and easy to navigate. It was a pleasure assisting you through the process. Thank you for your positive feedback and for choosing Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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